The Southern Agency, Inc.

"We had some challenges initially getting the process going. But, once Shelley took over my stress ended. She was professional, communicated almost daily, answered all of our questions and did so with the utmost kindness, patience and knowledge. I recommend The Southern Agency because the owner Derek took care of us, answering questions and putting us with Shelley to complete the process right on time!"

"We can't say enough good things about The Southern Agency! Shelley is our go to gal! She is always on top of things, and ready to help with anything we need! I encourage anyone in the market for builder's risk, to give The Southern Agency a shot!"

"As a business owner, I can appreciate what it takes to work hard to help make your customers successful in their day-to-day operations. Providing quality customer service is critical to the success of any organization. The Southern Agency has been our insurance agent for many years and like their company, we have experienced growth. We often need to reach out for any number of reasons to have questions answered, policies updated, and/or other general insurance inquiries. The Southern Agency has always promptly responded and provided valuable information to help us over a hurdle or through a series of questions to make the right business decision. We have recently been working with Jennifer Mahon and she always goes above and beyond! Thank you to The Southern Agency and to Jennifer for being a great business partner!"

"LeVally Maintenance Service has relied on Southern Agency with our business insurance needs for years. Staff is always helpful and responsive to our needs."

"New to the Chattanooga area, I've been with Erie for about 9 months. The customer service is beyond expectations! Brandon my rep is amazing, helped answer all my questions effortlessly and made the switch to Erie very easy. Not to mention the VERY good monthly rate for my car insurance. Needless to say, I am pleased! I look forward to doing business with this company for many years to come."