Sempira Helen DDS

"Dr. Sempira went above and beyond taking care of me and my dental issue. They even refunded me when a procedure ended up not being possible (no fault of their own). Incredible integrity and expertise!"

"As a health professional myself I so appreciated my experience with the provider. Exceptional medical practitioner. Dr. Sempira is ex-military and her efficient treatment and precision in jer care was outstanding. Exceptional customer service and hospitable staff all around. This is were I will always go in the event I need treatment again. A++++++"

"The doctor is good. The office requires you to pay $200 or more upfront, even with insurance, depending on what you are there for. My deductible isn’t even that high. Secondly, they bill your insurance for any services. Mind you I did not have any services, just X-rays. They enforce the need for the 360 x-ray when my referral clearly stated what two teeth were the issue. My total bill was $324. They billed my insurance and insurance paid the contracted amount of $146. The contracted amount is what the provider and insurer have agreed on. The difference from my $211 was taken and I was sent a check for $33. ****UPDATE**** Based on my previous review, Dr. Sempira reached out to me personally to correct the issue. I did receive a refund check for the additional funds. I can respect the fact she took time to correct the issue. She even explained the reason for the 3D image. I respect the fact she took the time to personally call and to also admit a mistake had been made and corrected it. This speaks volumes for her character. Nobody is perfect and there is no perfect business. Mistakes happen, it's what you do when those mistakes happen that matters. Dr. Sempira did the right thing. This alone makes her worth recommending."

"Dr. Helen Sempira is a very skilled professional Endodontics. I was very pleased with her work. The staff was also professional from the front office to Dr. Sempira assistances. Everyone was professional and respectful. I was truly surprised by the all the professionalism I experienced in one day."

"If I could give the office -100 stars I would. The office Manager Chris and Lezlie are the absolute worst! So unprofessional when talking to me and the representative from my insurance who are 100% in network with them. Chris told the representative "Shut your mouth" while she was trying to figure out how I was double charged. They make you pay upfront and still bill your insurance w/o you knowing. Meaning, they are getting 2 payments for 1 service and pocketing the other payment. Then proceeded to lie and say they never received a payment from my insurance when the insurance agent has the check #, when It cleared and what day it was accepted. After I paid close to $500 and my insurance paid over $900 for 1 root canal they tried to charge me an extra $50 for having to come back in office because they didnt finish the root canal. If you are thinking about going here, DONT! THEY ARE SCAMMERS!!!! Somebody in that office is stealing money and I hope it gets shut down after my insurance reports them."