Desjoyaux Pools USA 3701 New McEver Road Northwest, Acworth, GA 30101

"We are unbelievably happy with our Desjoyaux Pool and the structure and internal membrane material. Not only are our kids completely obsessed but we have maximized our family time more than I ever could have imagined. The product is superior and there is nothing else like it we researched for years before deciding on going with this system. Gunite and Vinyl pools are so risky especially in areas where it gets cold in the winter. Desjoyaux Pools is just the supplier of material which comes from France so the people complaining about their pool build in the comments should review their contractor and not the material supplier. HIGHLY recommend installing a Desjoyaux Pool wish we would have done it sooner. I never have to clean it we went with a black slate membrane for the interior and with the water and reflection it looks like a natural water color as weren't fond of a bright blue pool. We would do it again hands down."

"They were absolutely phenomenal at the beginning. After they received their final payment I kept getting the run around. We had a pool installed by this company. We haven’t really had an issues with the pool except for the app not working properly. However, they were supposed to come back for final inspection and to do pool school with us to show us how everything is supposed to work. Neither of these things happened. Luckily we are all tech savvy and can kind of figure things out on our own. They were nice and professional they just never followed through with things once they received final payment. Neighbors have been asking if I would recommend them and I’ve said no. Your word means everything. So if they didn’t follow up for final inspection or pool school, they definitely won’t follow up if there’s an issue. They could have had a lot of business in my neighborhood and even some from family and friends simply by keeping their word and following through with everything that they promised. I expected much better especially for the amount of money that we spent. Update: They did follow up with me to get the final inspection set up and to check my pool. They did fix the problem with my pool, but I haven’t had a final inspection date yet. I will post an update if they completely follow through. So far they’ve done what they have said they would do. Another update: Please use another company. I have had issues with the pool pump and products since I’ve had the pool. We have only had the pool for a little over two years and the pump has went out more than once and now the heater isn’t working. We haven’t even used the heater much. We have not had one full summer of enjoyment with this pool since we purchased it. I was told that they could fix the problem for $2,000 but why should I pay $2000 to fix equipment that never worked. Normal pumps should last 10-20 years and their equipment has not worked properly for one full year yet. Now the one contact person that I had isn’t responding. My neighbor had her pool installed by another company long before we purchased our pool and she has not had any of the issues we’ve had. I would not recommend using them. I deeply regret this purchase."

"Couldn’t have been better! They promised they’d call me with good or bad news and they CALLED ME! I left a number with the receptionist who said they were busy at the moment and then they found the time in the day to CALL ME! So sadly, they never called. You have no idea how important that is for a person who trusted a company to do that they said they would!! These are stand up guys! One last remark, they are terrific salesman! I believed every word they said and still do to this day! Keep up the good work fellas. And remember, even bad news, is good news, so at least deliver it. If you want a pool done right? Call these guys. They’ll call you back. I’m sure they’ll take care of you “It is their promise!!” :)"

"Servicing my pool pump , I have to send it in twice in the last two year a due to second speed didn't work. They informed that it was when the sent it back to me. When I recieved it I it wouldn't go into second speed. Then I sent it back and know it got damaged during shipment and the company doesn't stand by workmanship. now I have to by a new pump, $2,000."

"I bought a house with a desjoyaux pool, after having a hard time with the pump I learned that there isn't one pool store in my area or a pool pump mechanic that know anything or want to do anything with the pool or pump. Long story short I need to order parts from France because all the shops here in Canada have went bankrupt and it's only a matter of time till the same thing g happens in the USA and all of you will have the same problem. The be sand filter is the way to go, as soon as something else happens I'm doing a whole conversion. Btw it cost me 1500 just for a rebuild of the pump. What good is a pool supplier if they can't take care of their previous customers."