Romano's Macaroni Grill

"Visited on a cold Saturday afternoon around 3 pm . There were 9 tables seated with most looking like they were finishing up. With that said, it took over 20 minutes for anyone to come over to our table to even take drink orders. We stopped the manager as she passed our table. She apologized as they were short handed. We totally understand this, but the waitress when she finally did come to our table after the manager had taken our orders and delivered our plates never introduced herself or apologized. At this point there might have been 3 tables seated. I would not recommend the trio as the lasagna was not good or the fettuccini Alfredo. The meatballs also were not good and the sausage in my husbands dish was spicy. For the 3 dishes with sodas, tip and tax the bill was $90. Wouldn’t recommend"

"Arrived for the first time, and there was no one at the hostess stand. We had to wait a few minutes to be greeted. Once we were seated, we were greeted by a nice server. I ordered the create your own pasta, and although it was a good portion, I didn't find that it was seasoned that well. It was still decent but could have been better. My hubby ordered the seafood ravioli, and he loved it. We also ordered the mac and cheese to share, and we were disappointed. For them being the macaroni grill, we expected some fancy macaroni, but there was nothing special about it. It was okay, but there was nothing to write home about, and we would have been okay not ordering it. They ran out of the key lime desert we wanted, so we ordered the cheesecake. It was delicious but wished we could have had what we wanted. Overall, I would be willing to visit their restaurant again."

"I had the penne rustica it was a little bland this time. It also took a while before the food was brought out and it wasn't busy. My girl loved her chicken parmesan sandwich."

"A friend brought me here to celebrate my birthday. On a Sunday evening, the restaurant was kind of empty. It took us 10 minutes for the hostess to notice us - we wondered if we were invisible. She was a little wifty and not sure if she could find us a table. There must have been 20 empty tables. We got our drinks within a few minutes, but 40 minutes later, still no food. Our server also had a snippy attitude and didn't bring my complete order, but did remove that part off the bill, but not before giving my friend an eye rolling, unpleasant attitude. This might have been a good restaurant at one time, but the service is sorely lacking!! With plenty of other restaurants nearby, you'd think they would try to be better staffed, and be more customer friendly."

"The inside of the restaurant is absolutely beautiful. It would be a fantastic place for a business team dinner. Service was solid. It was very odd how empty the place was, though. There are plenty of spots reserved for pickup and delivery drivers. Our food was mixed. The brussel sprouts were good and my wife's chicken Marsala was, too. My Pollo Caprese was not great - the chicken was tough and may have been under cooked. Perhaps the bigger disappointment was that they don't have gluten free pasta - the manager said they haven't since COVID. IMPORTANT TIP FOR GOOGLE REVIEWERS - the manager said I should have checked with her before taking pictures of the empty restaurant."