Marco's Pizza

"I’m giving two stars because I contacted this store to correct an error and there was no resolution only accusations that I was lying. Go to this store very often. I’ve literally never had a bad experience until recently. I figured since I had a familiar face my service would be appreciated. I also tip every time. I ordered a pizza online arrived at the time stated .. ended up waiting an additional 15 minutes only for my pizza to be tough and stiff. I literally live walking distance and when I’m home the pizza is sliding because it’s so hot well that wasn’t the case on 2/9/24. When I say stiff it was like it had been sitting from the time I arrived. I also called the store to let them know the quality of the pizza and the woman who claimed to be the supervisor was very rude and also denied my claims of the rather cold pizza. No apologetic tone just denied the entire ordeal."

"This is the worst place to get pizza from the customer service is horrible the so called manager is rude and the lady that said she’s the owner is rude as well. They all need a class on customer service ."

"We come here a couple of times a month. But the last two times the customer service was not good. Both times I was charged small fees when I arrived to pick up the order. They then print a receipt for the small amount, but it cleared for another dollar on top of the amount. .21 cents then I get charged 1.21. time before it was .75 cents, but I'm charged 1.75 when I walk out. I don't know what this is. The manager did not explain it well. Seems like a way to get a little more money and I didn't consent to it. My orders were online and paid by credit card for pickup. They also do not like to offer any extra items others Marcos are happy to provide. We won't be back anymore. The cashier was pleasant this is a problem with their manager he's rude and missing the point of good customer service. They will keep losing customers."

"Me and my family as we do so often come here for food. Debra ( which I’m not sure was her real name ) has on a black shirt was soooo rude disrespectful and we will never return!!!! I will be calling corporate"

"This post is not against this specific restaurant but about the new order website. It is absolute trash. I tried to log in and it forced me to change my password. None of my information was saved and when I tried to update it, all I got was an error message. I proceeded to check out as a guest so that I could get this pizza. Navigation is terrible and don't forget to add something or you may as well delete everything and start over. Site reset my order on its own and I didn't catch it, so my pizza was not what I wanted."