Country Inn & Suites by Radisson, Macon West, GA

"Hotel is about 2 years old as of January 2024. The lobby and everything looks nice, is modern and fairly clean. The rooms seemed fairly clean as well. We were on a vacation trip on our way to Florida and needed a place to stay. This was in a safe location, well lit parking lot and right next to Waffle House."

"The staff were very friendly and helpful. The room we stayed in was spacious and very clean. It was a little tricky finding the entrance the first time. The hotel had an updated security system and newer, modern furnishings throughout. We will stay here in the future."

"Got screwed on a technicality of “no show” booking. Booked hotel at 11:18PM that night and was originally scheduled to arrive for 12:45 AM. One cancelled flight later ended up having. To drive 4+ hours and called a “no show” for not coming before midnight which was 42 minutes later. Had to double book and no refund issued for original booking. Never spoke personally to a manager after requesting multiple times. Front desk attendant was nice as there was nothing she could do. Enjoy that $200 extra you got me for. No one that does business that way will succeed. None of my colleagues will be staying there when in town"

"Checked in late and the first room was disgusting, and hadn't been cleaned. Went back down to the desk to request a different room, which they granted. The second room was unclean with stained sheets and unwashed bathroom floor. Hair dryer full of hair, and the TV had a pop up that couldn't be closed. I am trying to get a refund but the manager is always "unavailable". I'd never stay here again."

"I checked in, got settled, and went out to pick up my dinner. As I was getting comfortable I looked for the tv remote and couldn't find it. I called the desk only to be told that someone was supposed to put one in the room which they obviously failed to do. I ended up having to gather all my belongings and move to another room. Overall this motel was nice and clean but it was not as comfortable as others I've stayed in. I will say that the handicapped shower was better designed than usual with a drain that ran the outside length of the shower which prevented water from running onto the floor of the room."