BJ's Wholesale Club

"Never a real register open. Instead, they have 3 employees running self check and expecting g me to do work for their company for free. All the while expecting me to also take on the liability of something going wrong and ending up arrested."

"I was attempting to buy a television and I had difficulty finding someone to help me. The door attendant called someone, but noone came. The attendant didn't check to see if I had been helped and seemed unconcerned. I just left and bought a television somewhere else."

"1st time at a BJ's, Unfortunately my Last Time lol walked in all the Staff looked so Dead I know it's only Thursday but there's no reason a Patron should be speaking to more people than the people working there."

"BJ's just has different brands than Sam's. BJ's is darker inside and much less crowded than Sam's. I do prefer BJ'S muffins because they don't have all that wheat in them."

"We ordered a baby pink Princess cake for my daughters first birthday, 24 hours in advance. We ordered a cake off their book they have. (Pictured below) This is what they tried to give us. (Red cake) the cake was splotchy and not at all what we asked for. The bakery doesn’t know how to pipe wording on a cake anymore. We tried to even get a cake off the shelf and have them just pipe it with pink icing and they wouldn’t do it. Customer service even said they wouldn’t have taken the cake. Bakery manager didn’t see an issue. Wouldn’t do anything to fix it. Extremely saddening because we had gotten every cake from BJ’s and was never let down. But whoever they have running the bakery, shouldn’t be. Needless to say we left the cake. Went to arbor springs publix, placed a cake order 2 hours in advance and got this beautiful cake(pink cake) along with a free smash cake :) go to Publix arbor springs for your cakes!’ NOT BJS!"