Tallahassee Ford Service 243 North Magnolia Drive, Tallahassee, FL 32301

"I walked in at my appointment time and was greeted Mrs. Jackie. She worked with me regarding my vehicle and informed me exactly what I needed. She was very friendly and made the Ford service experience really easy and seamless. The complimentary coffee was delicious. Thank you."

"A bad experience all around for service. Wanted to get oil change and the oil sending unit changed - 2013 F150 5.0 has a known problem with the oil pressure sensor going off at low RPMs. Tried for a few weeks to get to talk to someone — no response from questions sent via website, 1 call got routed to a call center, where after 5 minutes of taking my vital statistics, was informed they couldn’t help me and they would have someone call me back. Never received a call. Finally booked their fast lane service, with a note that I needed the oil sending unit changed. Showed up for the appointment, and when I went to check in was told they couldn’t replace the sending unit without a specific appointment, and earliest out was 3 months. Forget it. I will take my business elsewhere."

"I have had mixed experiences with the service center at Tallahassee Ford. In my most recent experience, I would not rate them well. It was difficult to schedule an appointment (I had to call 3 different times). When I did get an appointment it was 2 months out. I ended up going 30 miles away to Thomasville. They are the kindest people, very helpful, and I only had to wait about a week."

"Eric was great. His communication from setting the appointment to sending me appointment reminders to status updates on the service was impeccable. I also appreciated that my car was ready when they said it would be ready and they’re courtesy shuttle both drops you off and picks you up."

"On my way to work I realized I had ended up with a Nail in my tire. I booked an appointment with the help of my Service Advisor Montana. Not only was everything done quickly and in a professional manner, the customer service was excellent. Would recommend to others who are looking to get their vehicles serviced"