Starbucks

"The customer service at 17th and Manchester, is the worst in the city. The employees ignore you while you’re standing right in front of them. Once you speak up to demand attention their frustration will be evident in their facial expressions. It’s so unnecessarily uncomfortable that I avoid the location all together. Hope they learn quickly proper customer service."

"Why is the music so loud? Honestly, the loudest Starbucks I been. I came in to do a little review before my test, with headphones on, it was very difficult to concentrate. I understand this is not my house, but most people that come in for an hour or so, usually is conversating or focused in some work. Please turn down the music for a better atmosphere. Thanks"

"How many times do I have to ask not to be called ridiculous pet names? This is the rudest form of customer service. I will never return. Thankfully, the Belfast/Bradly Park location is 100% professional and courteous! New favorite!"

"I missed the employees when they had more enthusiasm, but it seems like everytime i go now the employees act like they dont wanna be there and make faces at me when i ask for something extra. Sweet cream foam has always been something i do extra and they act like they never done it before. I ordered it extra and did not have extra so i asked for some on the side and was charged an additional fee for it when i never gotten the extra in the first place, its not that big of a deal it just they way they went about it."

"No pumpkin available but they didn't know it until I pulled up to the window, so they didn't know what I wanted. Essentially, I didn't order until I got to the window, so everyone in line had to wait longer. Then the Chai tea latte I ordered was thrown together and tasted horrible. It was not a great or even good experience that day. Oh, and they charged me for the pumpkin and wouldn't have given me credit for it if I hadn't said anything"