Gray's Tire & Service Center 1971 Wire Road, Auburn, AL 36832

"I have been a loyal customer since 2009. Even after a tech dented our car door requiring body shop repair. Today I was charged several hundred dollars to replace non-working tire sensors. Online supplier Tire Rack charges $120 for 4 sensors. Disappointed and searching for a new shop."

"I used to love Gray’s and used them for all of my car service needs. Sadly, the last time I went I was told my car had a transmission issue and that they didn’t do internal work there. I took my car to a different mechanic for a second opinion and it turned out my transmission was fine and it was a problem with my side engine mount which is a significantly different issue. Unfortunately I will not be returning to Gray’s in fear of another severe misdiagnosis."

"I went to Gray’s a couple of days ago due to a nail in my tire looking to get it patched. After they finished, the person I talked to confirmed it was patched from the inside and good to go. After a couple hours the PSI was dropping. Took it to Tiger tire today and they told me it still had the nail in it and was never patched. I will not be going back."

"Great customer service! William was very friendly and helpful! They have taken care of my car a few times and have felt they are fair and do great work!"

"THE BEST AROUND!! My husband and I used Gray’s for the first time earlier this year and will not be going anywhere else. Every employee we have encountered has been beyond friendly and kind. They always pick up the phone, keep you updated, and the mechanic service itself is quick and done well. These guys are all very talented and know what they’re doing. Prices are a steal for such great service. As a woman, I feel beyond comfortable going to Gray’s compared to experiences I’ve had at other establishments (especially the chains such as express oil). They have a big, clean and comfy waiting room. Overall… they are just the best! Go give them your business!"