Jiffy Lube,

5547 Floyd Road Southwest, Mableton, GA 30126

"I needed to take time out to review this specific location. I come here regularly to get my oil change, but there has been a management change since the last time I came in. Let me say it definitely shows. For the record, none of my past visits has been bad. However, this one is worth remembering. The manager's name is Roy. He greeted me when I drove up, politely showed me to the waiting area, and began work on my vehicle. Once he confirmed who I was in the system, he made sure to inform me of any needed maintenance but was not pushy about it. I like this. I do realize most associates are encouraged to go for the upscale. Once the services were completed, he returned to give me my total. He made sure to give me a complete breakdown of all costs and even gave me some new information I was not aware of. Taking the time to make sure the customer understands all options is always welcome. The plus was his polite disposition. Please visit with this gentleman and his team. I like to support good business. This is definitely an example of it from start to finish."

"Honestly I wouldn’t recommend anyone come to this place. I drove my car to get a oil change on 10/11/2023 and a worker there told me to park just outside of the ram so I did and went to the waiting room. A few minutes after he started the van and drove it inside. I was here to do a oil change and a engine flush. After they did the oil change and engine flush they tried to start it and all of a sudden it’s not starting, the check engine light is coming on, it’s over heating and not starting at all…now they are looking at me like they didn’t do anything wrong to the car."

"I got and oil change here. The staff is great. It's refreshing to see people who are focused on the service that they provide and being open to answer questions from customers."

"I didn’t have the best experience, but I can say I’m giving it a 2 star for the customer service. I took my car in, they said they topped off all fluids and did the oil change. This place is a little distance from my house, so I asked the lady at the counter if everything was done and she said yes. Unfortunately I had no transmission, power steering fluid.. I called back and they said they ran out of transmission fluid for my vehicle and they can add all other fluids if I come back. I thank him for trying to resolve the issue. But since I live close to an auto zone I just picked up the fluids and did it myself. He gets a 2 star but the service gets a zero."