Mike Bell Chevrolet Service

"I commute 70 miles one way. On my way home Friday evening i hear a whining noise coming from the engine compartment on my 2021 Silverado with 20,000 miles. I drop it off Saturday morning and Michael somehow got me in and fixed my idler pulley and belt that day. Saved me rental car and the inconvenience of all that. Excellent Customer service to say the least!"

"We want to compliment Daniel for the superior job he did when we came in for an oil change on our Equinox Tuesday, February 1, 2022. He was prompt in helping us. We were pleasantly surprised that we were able to get the job done at that time as we had not yet made an appointment. Daniel kept us advised on the job progress, told us where the restroom was, and told us about coffee and water available in the waiting room. We were quite pleased. Thank you, Daniel, for being such an excellent employee of Mike Bell. And, yes, we plan to be returning as our needs dictate. We would be happy to recommend Mike Bell to others. Thank you. Coyt & Jeannette Carroll"

"I bought my car there. I had to go back for some recall work. I had just passed my mileage for warranty work. A few months ago a door lock control fell down inside of my door panel. The glue holding it let go and needed to be fixed it had come unglued way before my warranty expired it was just 2000 past it. The service man i was talking to said that since my car had passed warranty mileage i would have to pay to have it fixed i explained to him that it happening about 6 months ago and that when it happened it wasn't passed the mileage. He said that it was passed it now so I figured he didn't believe me or they didn't care even though it was just 2000 miles passed the mileage warranty. I told him that i didn't want them to fix it that i would take it to my favorite dealership to get it fixed because there they would believe me. After waiting for a while he came back and told me that since my car was just a couple hundred miles passed the warranty that they would fix it. I just think that they should have offered to fix it to start with one because i had purchased the car there and tow it wasn't like it was a major deal. Two the glue had just let go and it shouldn't have! I took my car there for service and they couldn't fix it because they couldn't find the problem. Thats when i started taking it to a different dealership. The other dealers found the problem the first time. So today I had to come here for recall work because my other dealership wasn't able to do the work because they didn't have a certified welder. Here i am at Mike Bell Chevy the place i bought my car from. I really don't like them the salesperson promised me things to get me to buy my car. After I paid for my car the dealership wouldn't do what there salesman promised me. So this and coming back for other service work here that they couldn't fix because they couldn't find the problem? Today I came here to have some recall work done. As usual not a very friendly Dealership to visit unless you want to purchase a new car."

"I haven't had a new vehicle for a long time and after purchasing my Chevy Impala I decided to take it up there to get help on how to use all the extra features on my car. Michael Beam was more than happy helping me with that. I highly recommend him if you need help understanding the technology on your vehicle. He is very patient walking you through how to use everything. Technologically and mechanically speaking, he is the guy we want to ask for. I love this dealership and would purchase another car in the future from them."

"Mitch is an awesome sales guy! Called day before yesterday and asked if I should come in to apply for credit rebuilding with my down payment. He encouraged me to stay home and do the credit app online due to COVID 19. He told me it’d be just like at the dealership. They worked hard and got me approved by the next morning for my dream vehicle and with terms I needed. They worked with me to ensure I was happy with car price and insurance price before finalizing. They delivered it to me good as new (it’s new to me) less than 3 hours later. Loved my experience! I will refer family and friends and anyone else! I plan on buying here the rest of my life! It really hits well they have a lifetime warranty too!"