Ford Service 2496 South Lee Highway, Cleveland, TN 37311

"This was my first time having service at Cleveland Ford and I was very pleased. Employees approached me immediately and I then met with my service writer. They were able to complete the service quickly, despite the ongoing construction on their service building. Overall great experience."

"Definitely one of the more pleasant vehicle buying experiences I have had over the years. Adam Anderson in sales was super laid back and knowledgeable, and I felt zero pressure to agree to anything I was not comfortable with. These guys did the leg work on pricing + financing to get me to a monthly payment amount I was / am comfortable with, and I can't say enough about Ademola Vaughan's transparent and honest approach to all of the nuances of the paperwork and numbers process. Have been a Honda guy for years, and these guys got me to go outside my comfort zone, which is no small feat!"

"We love Cleveland Ford! The service department is fantastic. We made an appointment for today about a concern with our truck. They addressed the issue and had us out in great time. Thanks to Mike M. for being so nice to us. We also got to see a special friend A. that works in the service area and had a wonderful conversation with her. Great place to purchase a vehicle!!! Thanks!"

"Took my F150 in right away. Polite and courteous service. Rich Kramer is an excellent Service Advisor and was very knowledgeable on Ford vehicles. The waiting area was clean and comfortable- which isn’t always the case when you’re getting your vehicle serviced. Overall it was a great experience. Even though it was my first time there at Cleveland Ford, I will definitely bring my wife’s Ford Edge there as well. Overall, a very good experience."

"We drove 6 1/2 hours from the Florida Panhandle to meet these guys who found me my Expedition, and they were fantastic! Not pushy and very patient with my hectic, busy life! As owners of a construction company, we've purchased many vehicles and have never in 24 years had our local dealership treat us the way Ben and this team did. This is our Ford family dealership from now on!"