Midway Ford Incorporated 201 Orchard Park Road, Hurricane, WV 25526

"Just had my truck there for a repair. Took them a few days to get it done due to ordering parts, whatever, I got it back today, and now I have to take it right back tomorrow due to a number of lights coming on. Somehow fixing a part on the driveshaft makes my cruise control, ABS, advancetrac, hill start assist, and pre-collision assist not work. On top of all of this, I also had them fixing my headlight, due to one going out, it still doesn't work. DO NOT GO HERE FOR SERVICE."

"My daughter had a recall. They told her they would not fix it unless she paid $500 + labor. It was a ford issued recall! They are nothing but crooks! There service department should be ashamed of themselves! Especially the people that quote unquote run it!"

"One of the best places to go for customer service to have your car worked on parts department inter absolutely the nicest people. The secretaries are so sweet. Salesman will help you in any way and every way they possibly can"

"Pains me to say that this has got to be the worst Service department in North America. I have owned a bunch of Ford Super Duties and these people are incredibly unqualified to deal with the public, and certainly not to work on an everyday driver. just sad to see a dealer allow this to happen."

"These are not smart people and they dont care about others. I am in trucking and got caught up in a tire theft scheme. I shipped multiple shipments of tires that were bought with stolen credit cards, all the sellers got burned and so did I, but I never let the thieves know and they tried to hire ma again to pick up at this dealership. I called to warn them and asked them to call the buyer to let him the card came back so that I could try to save the next company from becoming a victim. They refused and spoke to me as if I was a child."