Sally Beauty

"Taylor the manager is a queen and helped me through the worst hair emergency I've ever had. I did not know your hair changes every 7 years and what I had always used to dye my hair blonde quit working. Taylor walked me around the store showed me everything I needed. Told me exactly what to do and really made me feel empowered and like she was my friend. 20 years ago I came to this same location and had the worst experience with a customer service rep. She made me feel completely stupid and discouraged my passion. I had not been back to this store since until today and met Taylor who was absolutely amazing. Fantastic service, friendliness, cleanliness. Haley also helped to make sure that I had the right products and when I called back later worried about the toner. Answered my questions with no hesitation. No ugliness. Just kind fabulous customer service all around. You women are angels!!! Thank you for making me feel so welcome and truly helping me!! Update: 10/15/23 Jenna has really come through for me. She walked my husband through the store while swamped with customers and wrote down instructions so we could get it right at home! Jenna really rocks excellent customer service!"

"I come here on occasion. Every time I stop by, the staff AND store manager are super friendly and are more than willing to help me find certain products. Highly recommend"

"Jenna is super knowledgeable and helped me find everything I needed, while keeping me informed of their many sales (which I utilized). 10/10 will shop there again"

"I am new to bleaching/toning my own hair. Both times I've been in this store the employees were attentive and very helpful. Most importantly they didn't make me feel dumb for not knowing where to start! Very happy with this store."

"This is the 2nd time I’ve come to this location to be met with a poor attitude from the staff. This time I very quietly and very politely mentioned to the sales rep... everyone has a bad day or moment but customers don’t deserve the backlash. Her response “humph” and an obligatory “have a nice day” as I left. My crime? Requesting to be refunded the difference for a product that was marked 3.99 and rang up for 5.99. And not accepting her explanation that “they changed some prices”. And all this occurred while I was in the store. Moving on. There are other Sallys and if this is the new norm for Sally there are other vendors."