Sally Beauty

"Super friendly and helpful staff that is knowledgeable about hair care! Tabby was wonderful and had great suggestions and answered all of my questions. I highly recommend visiting this Sally’s!"

"This is Sandy Smith not Steve my husband. They never have Keranique Conditioner every time I go. And sometimes little to none of the shampoo. What's up with that. Do you not know how to supply your stores. This is very frustrating. I like the employees. Not there fault, but whoever does the ordering for the stores. Get it together please!!!!! I want this product."

"They need employees that actually know what they are talking about. I came in with perfectly healthy natural hair and got a regular 20 volume Developer and bleach that the employee suggested for my hair I made it specific that I did not want to damage my hair as little as possible so she suggested a color remover and then the bleach and now my hair is fried it feels like hey and I now have areas of my scalp that are hard and my hair is coming out with scabs attached to the very ends and a PSA I’ve been dying my hair since I was 12 and this has only been the second time I’ve put any color over my natural hair since I have shaved my head. And the color before did not have any bleach and I’ve already done my research the product was safe to use with a specific bleach so now my hair is ruined and is falling out with clumps of scabs attached"

"I purchase all of my hair care products at Sally but not anymore. I bought developer that was defective and wanted to exchange it for another bottle. I visited the store yesterday with my receipt. On the receipt it says "Love it or Return it." The heavy set cashier said they weren't accepting any opened products until next year. What? That didn't sound right. I checked their website when I got home and didn't see anything about not accepting returns or exchanges for hair color or developer. I called the Sally 800 number and the customer service person said they should have accepted the return. Sally has lost my business. Get some new management in the store and learn the return policy. It's not rocket science."

"I go in here all the time for hair dyes, bleached and all sorts of hair products. After my last trip I'm not so sure I want to go. Me and two of my friends went into this Sally's to get the necessary hair products to begin getting my friends hair from red to grey. The whole time we were in there we were treated like suspects. We even heard who I assume is the manager say "they think I'm stupid. I know what they're trying to do" and then proceed to talk about the new security mirrors. She even followed one of my friends around the whole time she was looking at products. Aside from being treated like we were trying to steal from them another staff member who we asked for help treated us like we were completely stupid, I've never had such an awful experience while just trying to buy new hair products. I'll be sure to speak up next time I walk in and get treated this way. I'm not criminal, in fact I manage the grooming salon at the petco in the same plaza. I'm a great customer to Sally's and to be treated as such is inexcusable"