Wallace Automotive

"I won’t give Wallace Automotive any stars. 10/10 I would not recommend this place. Straight trash and they could care less about you as a customer. But if I had money to throwaway I would definitely sue him. But keep playing games Kevin you are going to meet the right one and I hope you end up nothing having a business. Selling vehicles to people that you know are no good. And I am going to report you to the Better Business Bureau because you are terrible. But just know whatever you do go others it will come back on you."

"I’ll give them two stars for working with me and helping me get the car fast but Mr. Kevin Wallace is wrong for selling cars he already knew that there were problems with. Why do you even work with Butler Automotives (Baston Road) if all you’re going to do is ignore the problem and put the problem on your customer who trusted you? I went through the reviews before I even got my car and I seen good reviews but it is all a facade. The day I got my car my engine light came on while I was on the way home I called him to let him know what was going on, he told me to take the car to O’riellys and see why the light came on. The car needed a whole new catalytic converter and he knew that before selling the car. I called him back to let him know what the problem was he told me to bring my car to Butler Automotive the following Monday & I did. THEY DID NOT ( i repeat) DID NOT FIX ANYTHING. They only turned the engine light off and told me it’s a 50/50 chance it might come back on and to call him if it comes back on. GRANTED, I didn’t get a warranty but I asked him if it comes back on you guys will fix it (letting him know it will be on them and he said yes) It came back on the sameeee day. I called back of course and then he told me he’ll call Matthew and let me know when I can bring the car up there. He calls back saying to get the car fixed it’ll be $2200 and that’s his discount price & it’ll be on me after he just said they would take care of it. COMPLETE GARBAGE. BAD BUSINESS."

"Purchased my 2005 Toyota 4Runner from Wallace Auto with the help of Kevin and Hank. The entire staff was professional. After my purchase I ran into an issue with the vehicle but they were quick to get my issue resolved and were very respectful of the situation I incurred. Worked with me from the start of my purchase to after and I truly appreciate it. Would recommend and would purchase from again."

"From start to finish, Wallace made my first car buying experience memorable, quick and easy! Hank and Andrew are true professionals and it couldn’t have been a more enjoyable trip. I got to test drive alone, worked a reasonable deal and came home with a CR-V that fits me perfectly. Thanks guys, you rock!"