Snide’s towing and auto works LLC
3101 Old Louisville Road, Augusta, Georgia, United States
About the Snide’s towing and auto works LLC
Snide's Towing and Auto Works LLC is a reliable car repair and store located at 3101 Old Louisville Road, Augusta, Georgia, United States. With 24/7 towing and emergency services, automotive repair, paint, and body services, we are here to help you whenever you need us. Our master level towing experience ensures that you and your vehicle are in great hands.
No matter the time of day or night, we are available to assist you. Whether you need gas delivery, have been in an accident, or your car won't start, we will come to your rescue. If the issue cannot be fixed on-site, we will tow your vehicle to our location and help you get back on the road.
Our technicians have over 5 years of experience in the field and are dedicated to providing fast, knowledgeable, and excellent customer service. We offer same-day appointments for repairs and collision estimates.
With the latest trucks and equipment, our fleet can tow everything from motorcycles to medium-duty vehicles safely. Your vehicle's safety is our top priority, and we take every precaution to ensure it is protected.
Owned and operated by Jon and Sara Snide, with a combined 12 years of experience and former 10th Mountain Division and Fort Gordon soldiers, we have a long list of certifications and experience. We treat every customer like family and respond to your calls with urgency and your safety in mind.
Contact us today at (706)-955-7557 or visit our location at 1801 Gordon Highway, Augusta, Georgia 30904, United States for all your towing and automotive needs.
Photos of Snide’s towing and auto works LLC
3101 Old Louisville Rd Building C, Augusta, GA 30906, United States
Reviews of Snide’s towing and auto works LLC
"10/26 UPDATE: I picked my car today - 60 days after it was dropped off. The headlight and horn were not connected, the windshield fluid cap was miss, and, worse of all, my car was FULL of ants! I would guess the ants came from sitting for six weeks while they were changing facilities. This has to be the most unprofessional, ghetto experience I've ever had with a small business. Hands-down - the worst. The only thing I ask for is reimbursement of 6 weeks of rental fees ($1,800 total), and that does not include the 2 weeks that the insurance covered. We'll continue to contact Sara until we get a resolution. Hopefully, she won't ignore our calls like she admits to doing to another customer (see the responses to the other 1-star reviews. It gives a wonderful snapshot of the lack of professionalism). /*/*/*/*/*/*/*/*/*/*/ Wow, there are a lot of mixed reviews here. Unfortunately, my experience matches those with the one star. Snide's towed my car into their shop on August 27. It is still there today, October 20. During the last 2 months, my husband has called and stopped by repeatedly trying to get updates on my car. Each time, a mechanic takes a message and says that Sara will respond. Sara has not called him back yet. I was finally able to talk to Sara when I tagged Snide’s in a public post on Facebook. I have since been blocked from their Facebook page. (I wonder how many other people have been blocked and/or had their comments removed.) Since I made that post, I've talked to Sara twice and received a voicemail message. She shared a lot in those calls. She said that she just got the check from the insurance company last week. However, the insurance company said the check cleared the bank three weeks ago on 9/26. She shared that the last time that they communicated with my husband was October 10, which was over a week ago. She admitted that her company is working on better communication with their customers and they just implemented new technology to help them with that. She shared that they do not waive deductibles, nor do they reimburse for rental expenses. Finally, she told me that my car would be ready to pick up on Monday after six o'clock. And then confirmed for me that the shop closes at six o'clock (!). I'm still unclear on why it's taking 7 weeks for my car to be repaired. This has got to be the weirdest experience I've ever had with an automobile repair shop. Sara, I appreciate your empathy for my frustration, but I would be more appreciative of the reimbursement of ANY of my car rental fees. Good luck to you."
"Had my insurance company. Travelers. Contact this company to give me a tow. The wait time was total of 77 minutes. They never showed up. I don't know what happened on their end. But I got no call back or anything from this company. I'm sure they've done great service to others. But in my case, not so much."
"Put in a State Farm service request for towing at 11:52 pm for my husband’s vehicle. They gave me an ETA of 1:30, and Josh (Snide’s driver) called me at 12:23 telling me he was in our driveway. Great attitude, very professional, nice guys, and fast as all get out!!! Highly recommend."
"The driver from Snide's was courteous and professional. I will use them again for my towing needs. The driver told me that they also do automotive repairs."
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