FreightCenter 34125 US Highway 19 North, Palm Harbor, FL 34684

"The experience I have had with this company is a NIGHTMARE to say the least. James, Chris, and Rose are some of the most unprofessional "representatives" I have encountered in my life. I was told on multiple difference occasions to "hold up", interrupted left and right. I was told that the pickup would happen on a Friday, it is now Tuesday the following week and the pickup has not happened. When speaking to the manager, Steven Boylan, about the copious issues I have had he brushed them off and offered a 80% refund. When expressing my issue with that "solution" he proceeded to tell me, "do what you have to do." Of course, it left me 0 shock knowing the manager is like this, because his employees are unprofessional and not understanding to the above issues. And who were they trained by? Their manager, Steven Boylan. Please avoid using this THIRD PARTY business and just book with a direct transport company to avoid wasting your time and money. 

I found another company to do the job in less than 24 hours!!! Nationwide Transport Company is who I found to get the job done and they are AMAZING! Ask for Marky Richmond, he is the Regional Manager and has been a huge help!"

"We had a great experience with FreightCenter! I used their website to get a quote and was directly emailed by Shannon D. about the process. The quote was underestimated due to the nature of products being shipped but Shannon not only helped me correctly code the order but also helped me get the best price. She even walked me through the pick up process as it was my first shipment and she emailed me after to ensure everything went smooth; which it did. We are very satisfied and would be happy to use FreightCenter again in the future!"

"Do NOT use this company. They overcharged me after they said my crate was a different measurement than the packing service. They were wrong! I have the receipt from PakMail! They will just charge your credit card. Cheaters. Avoid! Don’t believe that they are a good company! They are not. The contractors that answer the phones are sales agents working on commission. The more they charge the higher the commission go elsewhere! They don’t care about your shipping!"

"Bike shop owner here- we started selling E-Bikes which are huge and heavy boxes Got the first quote from the company and almost soiled myself. Did some internet digging and found Freight Center and specifically Shannon Donahue. Her price was less than half what the bike company quoted but even more importantly she guided me through the process helping with insurance, BOL (I know what that means now), deliveries, drop gates... start to finish the whole thing. I've used FC with Shannon's help 6 times now and get to spend my time selling bicycles instead of worrying about how they are getting to me. Highly recommend!"

"I have used Freight Center twice now. The first time I was pretty much billed double for an Item I ship all the time. They said it was twice the weight that my digital scale said it was. Which meant they charged double. I have read many reviews that claim the same thing. Hard to believe we are all wrong weight the common denominator is Freight Center. It gets worse, my second shipment was a custom set of Mile Markers for a client. I built a special crate for. I added extra insurance on the shipment to cover it incase of damage during transit. Freight Center sat on it for ten days before reaching out to me. Once they did that was all the help I received from Freight center. The insurance company they use Centerline Property and Casualty Insurance is a complete failure. They expect me and my client to wait up to 120 days before they give us an answer on the claim. The insurance company and Fright Center I have contacted no less than a dozen times via email and phone and they refuse to communicate. The short side to this story is please don't use Freight Center for your logistics. If your package makes it there it will cost you double because they will tell you it weighed more than it did and if it gets damaged you are out of luck if you expect them to help. Worst vendor I have ever chosen for logistics in 22 years."