Capital O Hotel Richmond Hill/Savannah area I-95

"Warning! Do not stay here. The rooms are trashed and have water damage that produced a strong mildew smell. The AC was filthy and I actually cleaned the filters myself. They charge a Cash Deposit (for what I do not know?) because the rooms are trashed when you get them. The cash deposit is conveniently forgotten when you check out and they also charge the deposit to your card. The Pool is Stagnant and the roaches are everywhere. Then they also charge a $12.00 debit card fee. Police chasing people. Some guy shot a gun off in the parking lot. The Health Department needs to shut this place down."

"I booked a room online for my elderly father who was traveling home. The website showed a total price of $81.75 to be paid at arrival. I called to ask if I could pay remotely, and was told no - that was not an option. I sent an email to their corporate office with the same request before calling, and they responded with a link to pay online. By this point, I had already sent my father the money through the bank, so he could pay on-site. He arrived at the hotel shortly before dark. The clerk told him the credit card machine was down, and he would need to pay $180 cash to stay there, and $50 would be returned when he checked out. This is much different than the $81.75 we agreed upon. He did not have $180 cash, and had to leave. I contacted the hotel to cancel my reservation, and explained what happened. They declined, and my card was charged 1 night's rate - which was $81.75. I feel this was a scam by the employee (why else would it be cash only?), and they targeted my senior citizen father, ultimately leaving him without a place to stay after driving all day. I will be disputing this charge with my credit card company and contacting the BBB. This has become a huge headache, and I urge anyone to avoid this place."

"Took 15 minutes to get a room I had already reserved and paid for. Had to pay a surprise deposit in cash; told I wouldn't get it back if I paid credit. Room was not clean. Hair in my bed. Pee in the toilet. Trash not taken out. Floor dirty. Had to ask the lobby for a towel. Dirty washcloth in bathroom. One of the worst hotels I've ever stayed in"

"That is the worst place you can choose to stay. They charged me a $50 deposit that after a month they still haven't returned to me. the door of the room would barely open. The room smelled bad and highlighted the smell of old and cigarette. They had nowhere to throw garbage. The sheets looked like they hadn't been changed and weren't clean. The toilet was splattered with urine, a sign that they never did the cleaning after the previous guest left. Noisy old air conditioner I could hardly sleep. When I entered the room and turned on the bathroom light there was a cockroach on the shower door. I ended up leaving in the middle of the morning because the itching in my body and the discomfort of the place did not allow me to continue there. Honestly it was a nightmare and I do not recommend them. I'm still waiting for my $50 deposit to be returned."

"First of all the hotel is not called OYO I think it was Dogwood Inn so it was a bit difficult to find. Second the rooms were so bare you got one towel and washcloth that were dingy white, one bed, no chairs nothing else to sit on, a TV that had no remote and had the wires hanging out of the wall. I mean I’ve stayed in some dumps before but this was the cleanest dump I guess I could say. The front door would not lock because it was so warped. I was charged $50 deposit, When I booked I was never informed of the deposit.,and I am still waiting for it to be returned to my card five days later. Please please do not stay at this location until it is 100% refurbished .."