Tru by Hilton Savannah Midtown

"We’ve been here for 5 days. We’ve not had housekeeping to change our towels or even come into our room. I did manage to get clean towels once. The overnight front desk staff are nice and friendly. The morning staff has a careless attitude towards their paying customers. The gym is closed. The ice machine is broken. Today at the breakfast they had oatmeal and 4 types of cereal. No milk and when ask the front desk staff she just continued to walk and shook her head."

"Very happy with the stay! Welcoming staff and loved the personalized welcome message on the TV screen. Clean rooms, linen, and AC maintained at optimal temperature even before we entered the room - making us feel welcomed. Good breakfast, parking - both complementary Another unique thing here that we noticed was that there were no soap and shampoo plastic sachets. This is also an eco-friendly move , and we could use it as per need and not be restricted on the size of the sachets provided . Would definitely recommend it for people visiting Savannah!"

"The hotel is pleasant offering coffee/ tea 24/7 which is a huge plus. Warm cookies and a goodie bag were awaiting our arrival. My digital key never worked which negates the contactless check in they offer and my physical key kept deactivating during my stay causing me to visit the front desk quite often. The room was tiny and the shower water pressure was meek. But they need was very comfortable as was the room temperature and that’s a huge deal. Water temperature could have been hotter. The breakfast was a great variety and the staff was very friendly. Would definitely stay again."

"Happy with the stay. Hotel/room: The room was clean, the bed super comfy, the furnishings perfect for NOT unpacking everything, with convenient hooks and hangers. Nice desk area by some outlets. The AC is SUPER loud… but it cooled well. Breakfast was great, lobby is fun and clean, the terrace in back was quiet in the morning. They have a game room in the lobby and it was fun to see it used. Location: very convenient! Close to highway and downtown and shopping. There is a bar across the hotel and it can get rowdy. If you’re too close to the elevators, you’ll hear a lot of noise. And still, my first night, once I fell asleep, was one of the best night sleep I’ve had in a while! Service: Front desk is not as friendly as in other properties I’ve stayed at, but did their job and answered questions, and were polite. Yes. I will stay here again in a month or so when I come back."

"This was my first time staying at a Tru. We’ll def be back, hotel was clean & everyone friendly. I liked the fact it was in a quieter location. Parking lot was well lit, we felt very comfortable & safe. Miles checked us in & Ms.Rhonda checked us out. Both very friendly & personable. Although we didn’t use the games, we had a really short stay. It’s nice to know they’re available when we decide to stay in the future."