Hyatt Place Columbia/Harbison

"Very clean and comfortable! The house keeping folks knocked on our door two separate times and walked in at the third separate knock, all before our 11am checkout, which was a bit uncomfortable, but they apologized. I understand wanting to turnover rooms quickly! But I would’ve preferred they wait until closer to 11am to knock that second time."

"Was in town for 4 nights for a wedding. They are doing renovations & I was aware when I made the reservation. Arrived after a 10hr drive to the water being shut off in the entire building till 7pm, so no place to use the restroom or wash up before a family dinner. Now ... WARCH THE CHARGES ON YOUR CARD!!! The next day I noticed my card had a hold on it for $200 more than the reservation total. When I questioned it, I was told there's an extra $50 per night incidental hold (I was never told about). After the 3rd night I was charged almost another $300 (again I was never told about), I was told for the first 2 nights plus a $50 per night incidental fee, to make sure the money was in my account (keep in mind they already have that hold on my account so now they're holding almost $1000 on my card for a reservation that was supposed to be $472.) When I caused a scene about that, they told me there would be another charge for the last 2 nights when I checked out. By the time I checked out, there was over $1200 being held on my card for a reservation that should have only cost $472!!! Yes, all the extra holds fell off ... 3 days after I got home! None of these charges were ever explained! Luckily the water was only off the day we arrived. The rooms were comfortable & spacious. We did have lady bugs, which of all bugs you can see in a hotel, I was OK with, we just flushed them when we saw them. The construction was visible in the lobby, but nothing intrusive. The breakfast was OK. It is a good location too. I don't know if the charge part is standard for Hyatt or just this location, but I will never stay at a Hyatt again to find out."

"They are doing some Renovations but every single employee here is so friendly. Every time they see you they greet you and everybody has Smiles on their faces. That is refreshing. The bed was very comfortable and the breakfast is not bad either. Would definitely stay here again."

"My experience at this hotel was decent at first. The sink was clogged and the bathroom was tiny. They are doing renovations so of course the lobby wasn’t great. However, the morning we left I had to call the police because my license plate was stolen from my car. I called the front desk and they said there were no cameras facing the parking lot only the entrance. Please beware!!"

"Run down 2-star hotel with outdated amenities. The rooms feel tired, have an odd layout and were not very clean. The toilet flusher was broken and had to be raised by hand after flushing every time. The carpet smelled like dirty feet and needs an urgent steam cleaning or to be replaced. The outdated AC window unit was full of dust/mold so running the heater gave us pretty bad respiratory allergies."