Georgia Cancer Center Outpatient Sevices

"Went to appointment scheduled for 3pm . Got there almost 20 minutes early as they ask you come early .Checked in Went get a coffee Cafe, Sign up gone be back ,girl noticed I'm there comes from back room putting her phone in pocket . They called me immediately, check in ,ask go sit waiting room .We'll I couldn't people standing up in hall there. . Waited for half hour patiently. Ask nurse about my name ,we will check ,never returns , another 15 minutes later ,I ask again, we didn't skip over you no room for you ,okay ,I want reschedule she rudely points desk "need reschedule over there . "I started walking to desk ,a nurse came out screaming, excuse me ,excuse me , can I help you with something infront of 30 patients ,embarrassing me on purpose. I Said no . Went to desk, nurse doing nothing sitting ,talking coworkers can I reschedule no , you pointing across desk you have to go over there. With 20 more people taking numbers in line, I was furious. I cussed and walked out . Basically your staff was rude , insensitive,and alot people saw this . If I was a Dr. I would be mad the way my patient was treated . I worked a 8 hour shift myself before coming, I understand getting work done a being busy... but screaming by a nurse in a hallway full of patients at me ... ls unacceptable and the director will be notified... thank you Mrs may ..."

"I’m caregiver for my Younger sister. I accompany her with every visit and take notes from what her Doctor and Nurses say about her condition and ways to help with her quality of life. Dr. Ghamande and his staff are always extremely helpful and work wonders with her Health. Thank the Lord there are people/Angels on earth that do their best to help my younger sister through such a tough time in her life dealing with “Chronic Cancer”. Thank You to everyone of the wonderful, helpful people at the Georgia Cancer Center @ Augusta, Ga."

"I genuinely hope that their surgeon is waaaaayyyyy better than their triage, scheduling and and administrative teams. How I’ve been treated since I came in for my consult has been abysmal. I’ve been trying to get this surgery going since late January, early February. I was not given a phone number to contact my triage nurse or the triage at all. I wasn’t told who to contact for…anything. Anyone I did get a hold of would either transfer me or help me and then tell me it’s not their job, and that I should be taking to someone else….without telling me how to contact this person. My surgery is on Monday. No one bothered to tell me when to show up, where to go, any instructions beyond what the anesthesia team told me. I literally just got a call about a half hour before 5pm on a Friday night giving me this information…after I called everyone and their brother to get this information. I’d been trying to get this information for a week. Literally no response from my triage nurse, and anyone I’ve contacted transferred me to someone else or told me that’s not their job and good luck, basically. I’m really disappointed with this place. I had hope that they could actually help me, and almost every time I’ve interacted with someone here, I’ve cried. You guys do know the patients coming here are going through enough. We don’t need to go to a medical Institution and be treated like we are the problem and that giving us thorough and timely information is such an inconvenience to your staff. Or worse, they give us nothing at all. I’ve been pretty nice to everyone I’ve spoken with. There was no reason to treat me that way."

"This place normally receives a 5 star. Excellent care and quick in and out. Actual IV services and labs are top notch. Dr. Sportz was amazing but he has retired. Make sure if you and your doctor are not seeing eye to eye to request a new doctor. Dr Kutlar is the worst. Id give negative stars. Ive had him 3 visits to not go over my medical history, questions, nor followup w proper labs. He will be replaced. Dr Sportz saved my life an was very knowledgeable. Highly recommend all but Dr Kutlar."

"Just like well almost the same exact issues as one of your other reviews. Wait time and my doctor not wanting to come in to see me.. she did come in last time only because there was an issue which I do appreciate it and I do love my daughter. But I have never sat there less than 3 hours first time I went there I waited for over 3 hours before I was even seen and I heard them out in the hall talking about sending me home like I was late I showed up right on time. Actually would have been early but your parking deck that's a whole nother issue it is scary and nowhere to park and then you get stuck at the top with nowhere to turn around. I dread coming there I have one more appointment and it is tomorrow and I'm scared to death I'm scared of the the parking deck I dread the wait. Again I love my doctor I think she's one of the best. But wow that wait time is awful. God bless you all"