Lucky Gems and Jewellery Fty Ltd 16 Middle Neck Road, Great Neck, NY 11021

"the quality is insane and the customer service team is so helpful with everything!! highly recommend!"

"I'm giving one star because I placed an order today and their website says (I could post a picture of it to back my statement up) 20.00 for round 11 to 13mm pearls but after they said they don't have them they raised the price to 400.00 a strand. They said they would be here next Tuesday and asked if I still wanted them? I said absolutely No way. They better be AAAA quality for that much for freshwater pearls. That's probably Miki Moto's wholesale price for his. I will never ever place an order with this company ever again. I'll be on them like a hack to make sure no one else gets ripped off. Do yourself a favor and buy the pearls from 1st hand people from China or Japan. Why go with a 2nd hand retail whe. You can get it from the source. Why? They sent the rest of my order but I won't be back. Beware of this company. Linda I cant believe they racked the price up 380.00"

"I shopped at their exhibit at the Feb, 2020 Tucson Jewelry Show. I am a jewelry designer. I have been in business since 2004. and have attended this show 16 times. My customers expect me to have original designs using beautiful materials. Lucky Gems had gorgeous cultured pearls this year. I was in Tucson only 2 days this year. Without Leo and his staff to help me, I would not have had time to select the wonderful 25 strands that I purchased. My only regret is that I didn't buy more ! w"

"I've been at Lucky Gems many times!!! It's a GIANT Warehouse full of an incredible assortment of gemstone beads and pearls!! Shopping there is a bit challenging because they are a true wholesaler and they have SO MUCH stuff that it's almost overwhelming!! But the employees are very nice and helpful and their prices are excellent!!! For the minimum order of $100 you can walk out with a bag full of gorgeous beads and make lots and lots of jewelry with it!!!"

"This review is based on the service provided by the sales team attending the G & LW gem show in Kissimme, FL in May 2018, not the store in NY. About as horrible as it could get as far as customer service goes - the group was so smug and condescending, if you are a small customer, they treated you differently and made sure to let you about it. The young guy was so arrogant and would not even answer questions I had about their product. Guess what, you get to take more of your product with you! I am taking my business else where!"