Adina Eden

"We had a bad experience with Adina Eden. I purchased a gold necklace for my daughter at the end of August. It was cheaply made and one of the links disintegrated after 70 days. They will not repair or take it back. We will not be purchasing this brand again."

"I purchased a pair of “gold earrings” a few weeks ago. I recently took a shower with them and they began to rust. True gold jewelry does not rust."

"I usually never post bad reviews but my experience here was horrible and don’t want others to have the same - I Purchased an earring here and was told by the sales associate that it was diamond and solid gold. Went home and looked at my email receipt to find out that the earrings were made with cubic zirconias and NOT diamonds AND the earrings were cheaper on the website than at the store. Adina Eden customer service was largely unhelpful and basically told me to go back to the store even though I do not live in the area and was on vacation in New York. Never received a refund only store credit. Also the fine jewelry quality is horrible I purchased the 14k gold curb chain ring and it broke the first time I wore it. Again adina Eden customer service was unhelpful and did not refund me- just got store credit to buy more low quality jewelry. I posted a review of my ring on the website so that others know it does not hold up and the review was never posted - really dishonest business practices."

"I am disappointed with my experience with Adina Eden. I wish I could give them zero stars. I placed an order for over $200 more than a month ago and have yet to receive my jewelry or even a shipping number. What's even more infuriating is their complete lack of customer service. I tried to contact them multiple times through email and Instagram, as they suggest on their website. They responded saying that they will respond within one business day. It has been over two weeks since that response and I have followed up multiple times via both platforms. My order has not moved and I have not received a shipping number. I would strongly advise anyone considering purchasing from Adina Eden to read the numerous one star reviews on Google and BBB and think twice. Save yourself the headache and frustration that I've endured. This company's lack of professionalism and disregard for their customers is absolutely appalling. I will never do business with them again, and I hope others heed this warning and steer clear of this untrustworthy jewelry brand. It is a scam."

"Purchased $300 pair of earrings of tiny gold heart diamond studs - and one broke in half after four and a half months in my ear (I never took them out). Adina Eden customer service and management will do nothing (for ONE earring!) because the warranty only lasts two months after showing a photo of broken earring. Save yourself the money and trouble and go elsewhere with this customer service. I’ll literally go to Clair’s if that is the quality."