CVS 6323 Savannah Highway, Ravenel, SC 29470

"Been trying to use this pharmacy for three years now, its always the same story, prescription not in (even when I get notification that its ready), can't get the prescription, yada, yada, yada, seems like I am not the only one who goes through this here. You cannot count on them and if you need your meds, you probably should go elsewhere for reliability. I suggest getting it filled at walmart or any other pharmacy in west ashley. I can't understand with all the complaints how this location continues to operate the same for so many years. Bad Management!! ? Sad part is if you live in the area, or down by Edisto this is the only pharmacy for miles, you would think that because its a national chain they would do better but don't count on it. More people need to complain - maybe something would change."

"The most incompetent pharmacy staff I’ve ever encountered. 2 days of phone calls to them for a drug. I’ve spent multiple encounters here where my infant sons name was under my husbands birthday which is a huge safety concern. They told me my insurance was charging $500+ for a drug and when I called my insurance they said they had no record of them even running the script. The tech on the phone tried to tell me that an antihistamine and a proton pump inhibitor were the same thing. They went over my head to call the physician for a new script and they didn’t even call the same prescribing physician. Walmart had my scrip filled on the same day for $45. I wouldn’t let this pharmacy fill something for my dog."

"Very friendly folks there but pretty incompetent in the pharmacy. Every time I have a prescription ready for my wife or me they have the price wrong because they choose the Blue Cross Medgap plan instead of the prescription drug plan. Then it takes 15 min+ for them to reprint the correct information. So after seeing a ridiculous price for the new prescription or refill every time the last 2 years on the phone app I started calling to let them correct the price before I drove there. This was working OK (but what a nuisance!). The final straw was a new prescription from my dermatologist. It showed up as $285 even though the medicare prescription plan showed it should cost $48 at this store. I called twice to get the price corrected but both times the lady who answered insisted it was charged correctly. I had the prescription sent to Walgreens John’s Island. It was $13.61. I will switch all our business to Walgreens immediately! Update: since the first of 2023 they seem to have corrected the problem. All prescriptions this year have been charged to the correct insurance plan."

"Too many miserable details to list. Wasted too much time attempting to get my wife’s and my prescription filled and refilled today. If you want to experience a fun day just have your Dr send your prescriptions here."

"Very friendly staff in the pharmacy. They treat their customers with respect and empathy and always go out of their way to acknowledge your presence and it's not "fake." They would be great role models for some of their teammates in other locations who have not grasped the importance of following HIPPA regulations and making their customers feel comfortable."