Moe's Southwest Grill

"We have gone to this moes all the time since living here and im not sure if they are under new management or if they are just hiring the wrong people. Went in on 2/5 around 630 pm and wasnt even greeted. I asked the girl working for my burrito to be double wrapped and she told me “we dont do that “ she continued to make my food as i told her i have always had this until another employee came over and told her we do. She then got upset and choose on her own to remake my burrito and double wrap it this time. Safe to say we wont be back at this location for a while and maybe not around this time as the kids they are hiring dont enjoy their job."

"Manager likes skimping on food portions and puts the blame on the customer. Overall food flavor is good."

"Getting better, they readded the chicken club to the menu so it's no longer insanely frustrating to order. Food is great. The thing that keeps me from ordering more often is the online order experience being terrible on any app. It disallows special instructions, and I have to call every single time just to say extra condiments and manage to outrace the team making the food to do so. Need to get the ordering fixed to include special instructions again. Often my money goes elsewhere just because of this, which is a shame"

"Friendly atmosphere always fun to here the "welcome to Moe's!" when you enter. Mobile orders are speedy and accurate. You get your money out of the burritos last one I ordered looked like a 5lbs weight."

"Ordered to pick up. Got home. Its never stocked with ramiken tops. Flat soda. Rotten lettuce and cilantro. Over cooked chicken. Over cooked chips. Barley a serving size. I never have these issues at the Summerville location. Stated on the special instructions my son has an egg allergy...no cookies. They put two in the bag."