Subway 860 Parris Island Gateway, Beaufort, SC 29906

"I frequent this location weekly. Chelle, Ki, and Lexis always have a smile for me and other patrons. They also know my order/orders, which makes my life easier! These ladies keep things running smoothly and efficiently, even when they run out of critical ingredients. So, when one of the managers has to leave the location during a busy service time (lunchtime) to purchase things such as lettuce and spinach, they always make sure the patrons are satisfied. I have witnessed this on MULTIPLE occasions and hope that the problem is rectified to make these excellent customer service representatives’/sandwich artists’ job a little easier. The staff is the main reason I frequent this location. I hope positive reviews reach the staff, because I have worked in an industry where my team members and I were only notified of negative reviews and complaints, which was not great for team building or morale! Thank you Chelle, Ki, and Lexis for your hard work!"

"Every single time I order here, there's always something wrong with the order. Whether that's missing an ingredient I asked for or missing other items that were ordered. A few weeks ago, I tried going through the drive through at 9 pm. The screen was on but black so I clicked the call for help button, and someone came through and I asked if he could take my order and that the screen wasn't working. He then told me to come inside to order. Why? You're speaking to me through the drive through, why not just take it like this? There was no one else in the drive through line and there was absolutely no one inside, other than the worker himself. I just drove off. Tonight, we placed an order for two footlongs and come to find out after getting home, they made two 6 inches and completely swapped the bread from the orders. We drove back w/ order and receipt and asked them to remake them. He started to and apparently he can't read orders because the worker proceeded to swap the bread another TWO TIMES. How hard is it to read the order and get it right? I'm so over having my orders wrong every single time."

"Walked in and the workers were in the corner on their phone. One decided to get up and help and grabs a pair of gloves. I asked if he was not going to wash his hands? His reply was, "I got gloves". Sir I don't care,wash your hands. He walks off saying something under his breath,so I said out loud sir keep your food, because that attitude stinks."

"I am the order that picked up at drive-through around 5 pm. The order was perfect and the sweet heavy set fella that came to the window was very professional and it was so so refreshing to get our sandwhich and the bread was super fresh, the ingredients used was fresh and prepared perfectly. I was so so happy something happened good for me and my family for a change. Something like this goes a long way, especially when your time is limited and you are praying just one thing goes right for you this week. This order made my week. Thanks, subway. Thanks to every single crew member who was working today. We really appreciate you all. The Bilyard's"

"Service is usually pretty good. However, tonight we had to return to the store because one of the 5 sandwiches ordered was completely wrong. Upon arriving to the store to correct the issue, we overheard one employee tell another employee "they will figure it out" when being questioned why they were moving a slice of cheese from one sandwich to another. Big red flag. When we finally sat down to eat, one sandwich had so much mustard on it that it had to be wiped off. There was also some mustard on other sandwiches that were not supposed to have mustard, as well as on the bag, and the receipt."