Holiday Inn Express & Suites Augusta West - Ft Gordon Area, an IHG Hotel

"Stayed here for three days with the whole family while PCSing. Very clean and comfortable. Within walking distance to restaurants and the weigh station is next door."

"Hotel is being renovated but I did not experience any noise or interruptions during my stay. Staff is above par, rooms are clean and comfortable! Their breakfast is included and very well prepared and stocked one morning we had bacon sausage and omelets, the other morning we had scrambled eggs sausage patties biscuits and gravy. It’s nice that they switch it up!"

"Upon our arrival, we were greeted by a friendly face at the desk. He was very quick at getting our reservations. Unfortunately, our room needed attention. Inspecting the room revealed trash in the corners, spiders in dark spots, and electrical wiring exposed under the AC units. The free breakfast buffet is usually pretty good, but this is the first time staying at this chain where it just was missing the mark. Orange juice didn't taste very good. Sausage links seemed overcooked."

"Amazing location!! I got to the hotel and got a warm welcome. The lady at the front desk asked if I needed anything even before going to my room. The room was spotless and organized. Looking all around the bathroom I see plenty of towels and soap. The worst nightmare I hear from many reviewers is the closet or the bed sheets and I check both and they were absolutely spectacular. Not much to complain about with this hotel. Would have loved a bit more options for food but other then that a very pleasant stay."

"Something is horribly wrong at this hotel. Stayed multiple weeks at different times and it was the same pathetic experience every time. DIRTY. SMELLY. The 2nd floor smells like leaking sewage. The manager is about as useful as a rock in your shoe. Watching you wait a long time to be checked in while she uselessly staples papers together. Standing there all hot and sweaty and holding luggage and gear. And when it comes time to do expense reports you can forget it. The person who does the billing will be sure to charge you multiple times for one stay giving you multiple receipts that are indescribable. Worst holiday inn in the entire state of Georgia."