Zaxby's Chicken Fingers & Buffalo Wings

"This has to be the worst run and slowest Zaxby's in the US. Can't even comment on how the food is prepared because the last four times I've tried coming here I've left before even placing an order. Tonight I left the drive-thru line, drove to the grocery store to pick up a frozen pizza instead and as I drove back by on the way home the car that was in front of me in line was just pulling up to the checkout window."

"Got lunch today around 2pm. Got home (not far from the restaurant) and the food was ice cold like it had been sitting out all day. Fast forward a few hours we both are sick as a dog. Believe we got food poison from here."

"My salad was fresh and delicious. The staff person, Passion, that took my order was courteous and had the kindest smile. My husband and kids loved the chicken/fries/toast. Service was fast. But most of all, when I left my purse and did not realize it until the next day, the staff had it safe and sound in the manager's office. Nothing was missing! I am so grateful for their integrity and professionalism! We will be back next time we travel through Woodruff for a soccer tournament! But next time, I will remember to leave with my purse!! Thanks Zaxby's!"

"Had an issue where I ordered my meal online and was told my food would be ready in 12 minutes. I don't live that far away so I waited and went to another store to get some other items I needed while in town. Upon arrival it had been over 40 minutes since I ordered and paid for my meal. I tell the associate I'm here to pick up my online order and wad told they never received an online order. They asked me if I may have ordered at another location accidentally, but I had the email of my receipt on my phone and showed them the order number, the time I ordered, the items I ordered, proof that I paid for the order already, and showed that it was in fact from their store. Normally I'd rate lower for this mistake but it's technology. Things happen and I'm sure had they received the order it would have been there waiting for me. The associate got the manager and explained the situation. I hand him my phone and he punched in the order number from the email on my phone and it came right up. He told the staff to rush my order since it had been nearly an hour since I ordered which put me ahead of all orders inside and drive thru. I believe I waited about 5 minutes from that point and my order wad handed to me. The staff was nice, manager went above expectations to fix the error, everything I ordered was in my bag and the food was great so overall it was a pleasant experience. Definitely recommend this location. Hopefully the online thing doesn't happen to anyone else, but in the event it does they'll make it quick and they'll make it right! 5 stars."

"Well as most places it's just getting harder to get quality food when u eat out.Went here for lunch and ordered the 3 piece lunch with Cole slaw instead of fries. Glad I ate inside. When I got my order, slaw did not taste fresh, did not eat and only 2 fingers on plate, had to show cashier which she quickly remedied but just want good food and service when I spend my hard earned money."