LongHorn Steakhouse

"Worst dining experience ever! Initially our server seemed very capable but that quickly changed. My husbands water had stuff floating in his cup which he replaced, eventually. Our app came out cold, the cheese wasn't even melted in the parmesan dip. Then he brought out the "honey butter". I'm not sure what he brought out but it definitely wasn't honey butter. After an hour of waiting on our food I asked if we could at least have our salad. That is when we were informed he forgot to put our food in to be made. It would be at a minimum 30 minutes before our steaks would be ready. We asked to speak to a manager. He came back and said it would be a while. I replied, "she has customers that haven't gotten their food, not even the order put in for over an hour. That should be her priority." He replied, "welp, nobody is perfect". We are now at 35 minutes waiting for a manager, no steaks, no salad, no manager. 40 minutes and a manager came out, she is going to start our order now..... we have been here an hour and 40 minutes. While we waited on our food a waiter just said, "excuse me" so I would move my feet allowing him to vaccum/sweep under our table. Food came, my steak is the wrong temperature and does not have the parmesan crust I requested. Waiting on a manager again......."

"I've Never had a Problem with Longhorns their Food is always Delicious by far one of my Favorite Steak House Restaurants by far. I Took my Mother out to Eat this Time, I had a NY Strip, Steakhouse Mac & Cheese and a Sweet Potato with the Cinnamon and Sugar, Amazing! I shall Return for another Review."

"My only complaint is the bathroom! I was there early Sunday 9/17/2023 around 12pm. I used the restroom as I was leaving and I was shocked to see it in he manner. If the restaurant open at 11am why was the restroom in this condition. It looked like they just didn't clean it the night before."

"Went here on Sept 1 with my wife. Overall the food was delicious. While the Parmesan Crusted Chicken didn't look too good at first it was awesome! My chicken wings and chicken fingers were good as well. The only problem was the service. It was as if they were short staffed or something. Took a while to get our food and multiple people were complaining about the same thing. They had to give out discounts because of it. My waiter Jaevion was very nice though despite being hassled by other guests to hurry up with their order. He kept his composure and got everyone what they desired... hopefully next time I go back they will have their staff situation handled."

"I got the Parmesan chicken which was so dry I only ate a bite. My husband had the cowboy ribeye which he said was amazing, seasoned well and cooked perfectly. The spinach dip was also very good. We did have to wait at the bar for 20 minutes and had a drink which was fine but the bartender wasn’t very friendly and didn’t make the drinks well. (Garnishes go on top of the drink not inside)Our waitress turned things around with her amazing attitude and attentiveness"