AdaLease Property Management Inc.

"I am so grateful for Terry and Mike at The Parks at Lanier location. They are sooo sweet and nice and accommodating. Terry is super knowledgeable and has a lot of resources for a lot of different things. If anything needs to be fixed or handled, they do so in a timely manner. Communication is also amazing as they send text messages and emails just in case one doesn’t go through. Definitely recommend them to anyone who is looking to rent."

"Absolutely the worst customer service I have ever received. Upper Management in the Corporate Office hide behind the their gatekeeper the office receptionist. They do not return phone calls or emails. Our daughter leased a unit in Inman with 2 friends. They gave ample notice they would not be renewing their lease agreement as 2 of them were getting married. The Property Manager agreed to pro-rate their rent for the month of June. When the statement arrived, the amount was not pro-rated. The property manager told them to just pay the full amount and the different would be included with their security deposit. They still have not received their security deposit or rent differential. They have been told that the check was mailed to my daughter's previous address (the apartment she moved from) (like she would have access to this mailbox!). . . sketchy. Then they were told the check was mailed to her new address but not with her name on it. (can we read or pick up the phone confirm anything?) and she would need to check with the US Postal Service to see if they were holding the check. Please! Mind you, the former tenants are having to track the check down. Property Manager has not returned any calls. Corporate office has not returned calls or emails. There is no one to leave a message with other than the receptionist. No directly, no voicemail. No means to communicate. If they have provided any type of customer service, we wouldn't know, as they refuse to acknowledge there is an issue or call to say they are looking into the problem. Get with it Adalease Executives! Learn some customer service skills and quit hiding behind your receptionist."

".To Ms Naomi Mead I like to take this time out to share with you what a phenomenal awesome job Ms Corey the leasing manager is doing here for the residence at Sandhills and the customers Ms Kori is an awesome leasing manager she goes above and beyond her call of duties of assisting her tenants here assisting customers that come in and ask about leasing. She’s very knowledgeable very compassion and she represents the company very well. And whatever she can assist you with she makes it happen. She’s on time she gets all A’s. She is awesome she represents you and the company very well. You have a very awesome leasing manager. Thank you for giving us Ms kori Thank you Ms Deborah Stanford"

"I highly recommend this company to anyone needing help looking for a place to call home. My favorite person to work with is Kori. She is always so helpful and showed actual interest in making sure I got a place that had what I wanted. She really is the sweetest."

"AnnMarie was the best agent I have ever worked with, she was kind , always smiling and communicative. I thank her and this company for all the help they’ve given me during this new adventure! Will definitely recommend any and everyone to ask for AnnMarie !!"