TPS Propane

"Worst customer service I have ever experienced in a propane company. When I tried to ask for clarification on a conversation and ask questions about how the bill was working out I was told "I do not have time for this I have other things to do today" and was hung up on without any explanation or chance to ask any questions. When calling back I was told there was no one higher up then the two ladies who work in the office so no other management to talk to about concerns or conflicts. Would not recommend."

"The woman who always takes my calls is so nice and makes me feel like I’m more than just a customer. Sometimes it’s hard to stay on top of calling when I need my propane filled but they check when they come out and fill up if I’m low and tbh that’s very helpful to me! I really appreciate the people working here."

"Amazing customer service. After calling a few competitors I called TPS and Sam was exceptionally great to deal with. She was very friendly and fast set up account in minutes. I'm very happy I made the call to TPS !"

"Have been using TPS for years and I cant say enough good. Great customer service kind, courteous and always prompt service."

"If i can give zero stars i would, i called this place trying to be a new customer because i heard from family it was a good place, lady (Alexis) highly rude, We have no tanks! Okay no problem i ask is this for cat county too? I said no tanks with a even nastier response the reason for my second question is because when calling you have to pick a option and wanted to make sure i had the right one. Then i was going to ask her another question as she was trying to hang up on me, i said are you kidding me why you being so rude...then said can i have you name so i can speak to your supervisor and got smart with a attitude like it dont matter if you speak to my supervisor. Like really? this is who you have answering calls from customers and potential clients. Extermely poor service, hopefully they find some help that actually have decent people skills."