Sunrise Pharmacy 6725 Bay Parkway, Brooklyn, NY 11204

"Rude staff except for the manager Anatoly, who's actually very helpful and goes an extra step to help. Whenever he's not there some staff allow themselves to curse out customers. Some staff doesn't even know how to properly process certain things at the register if a customer has SNAP benefits card. One customer was trying to buy a box of tea, which can be paid by SNAP Medicaid card, so the person at the register grabbed the card from the customer when actually she's not supposed to take it, did everything wrong - as it turned out she selected Cash instead of Food benefits so the card got declined. The customer reviewed the printed check with the reason why it got declined and told the woman at the register that she was supposed to select Food for the tea - and instead of reprocessing it correctly the woman at the register started arguing. Apparently arguing with customer is more important for them than selling merchandise and processing it correctly - they just couldn't accept the fact they were wrong and apologize and do things right instead. Other pharmacies that sell teas, including healthy/ medicinal teas, and food, take SNAP Medicaid cards without any problems and whomever worked at the register over a month ago at this pharmacy was doing it without a problem but some people just argue instead."

"Avoid this pharmacy! Sold my elderly mom a broken pair of boots! Terrible how they take advantage of my elderly parents that can't see well. Shame on you!"

"Great pharmacy and staff! The pharmacist was very helpful. Convenient because they have a notary and do vaccinations with no appointments."

"Great experience! Fast service. The pharmacy is stocked with everything you may need and everyone working here is incredibly helpful."

"Very good pharmacy! Lots of great herbal products and organic products too. They have great skincare products from Europe as well. Clean atmosphere and good prices"