Bender Mender Automotive 7536 Caughman Road, Columbia, SC 29209

"They did a great job on my vehicle. I highly recommend them for your car repairs"

"Bender Mender has worked on our company trucks and personal vehicles for 15 years. All of their work has been done well and they are always responsive."

"Waited a month to get an appointment. I understood that. Called last Friday September 2nd 2023 to verify my appointment for Tuesday September 5th 2023. They confirmed so I dropped my car off Tuesday September 5th at 7am. I was the 1st person there even before the employees. We walked around my car to go over what was to be done and I dropped my key off. I was told my car would be finished Friday September 8th. I rode by that day and noticed my car hadn’t moved from the spot I parked it in until 430 that evening. I felt like going to be a bad deal at that point. I didn’t question it saying to myself they’ll have it ready by Friday. I called this morning Friday September 8th at 11am to check the status of my car. I waited on hold for 8 minutes for the manager to tell me I could pick my car up and bring it back next Tuesday. Next Tuesday I replied. Then I asked had they even touched my car and he said no. At this point I’m livid and told him I was on the way to get my car. Upon arriving he tells me he had the wrong Mercedes in the booth. My response is all it took was a phone call saying that you couldn’t get to my car. He didn’t have an answer for that nor did he have an answer for why was my car left outside the whole time. Needless to say I’ll NEVER attempt to use them again. Bad business is bad business."

"I’ve recommended a few of my buddys to them and my father. They did a pretty good job on my truck but They took a year and half on my buddy’s Chevelle after told 8 weeks. Has my father car there now and is on month 8 and was told it would take 8 weeks. The communication and acknowledging customers on the updates is poor and gives false hopes to be finished every week. Especially for the car enthusiast that’s not just there for insurance. They maybe are taking on too much work and are disappointing me with my recommendations I’ve given others. Sucks because everyone always asks me who painted my truck & would have a lot of business for them."

"Body shop has to send you link for carwise so they monitor what is posted, very smart. They have poor poor quality work.Original damage never fixed right still waves in paint ,missing paint on door edge.inside of door jam tape paint overspray an filthy inside Told 8 day job for a $2000 job. 16 days for return. 2nd trip,, week An missing paint tape lines bubbles in places that originally was no damage chrome was marked with sand marks overspray an fility inside Scared to try 3 times.Ask for money back to get someone that knew how to fix it but Im a 68 year old woman so I must have been an easy mark. pics is all I could post"