Lulu's Car Wash

"I was very dissatisfied with the wash I received. Half of the rear of my car did not even get clean. When I was going to go complain and go back through to get my car clean, I noticed all the vehicles had the same area still dirty on their vehicles."

"While waiting on the line to get in the wash itself, the conveyor belt broke. The employee took my debit card to refund me. I have yet to see my refund (2 weeks later) and can’t get customer service to answer the phone or call me back. My first time going here, and I purchased the highest package. Won’t ever be back"

"Went to wash the vehicle, the machine stopped 4 times for minutes on end while myself and 3 others going through the wash, didn’t apply any of the extras and did not end up drying my vehicle as expected. Don’t feel comfortable with the quality of the wash. The assistants didn’t even bother to spray my car thoroughly or run the scrub pole in in the front number or windshield like other car washes. Would not recommend."

"Google shows closes at 8p, lady on site says during DST they close at 7p, call in and the message says 8-5 central standard time which means 6p eastern standard time. Get right and correct your times or lose a plethora of customers, there are four other car wash offerings in the area that we have no problem giving our hard earned funds to. Unacceptable, do better."

"Total waste of $20. Last time I got the puppy wash and it was bad so I thought maybe if I paid more it would be better. Wrong. Had to get out and wipe my car down with a rag to remove all the white streaks left.I noticed as I was leaving several others having to do the same. Thank goodness North Augusta has a new car wash! Take my advice you're better off to spend the extra 5 minutes driving down the road to the new one."