Cunningham Custom Jewelry
About the Business
Cunningham Custom Jewelry is a premier jewelry store located at 4528 Commercial Drive in New Hartford, New York. Specializing in creating unique and personalized pieces, our experienced jewelers can help you design the perfect custom jewelry for any occasion. From engagement rings to anniversary gifts, our store offers a wide selection of high-quality gemstones and metals to choose from. Visit us today to explore our stunning collection and create a one-of-a-kind piece that will be treasured for a lifetime.
Photos
Location & Phone number
4528 Commercial Dr, New Hartford, NY 13413, United States
Hours open
Monday:
10:00 AM - 5:30 PM
Tuesday:
10:00 AM - 5:30 PM
Wednesday:
10:00 AM - 5:30 PM
Thursday:
10:00 AM - 5:30 PM
Friday:
10:00 AM - 5:30 PM
Saturday:
10:00 AM - 2:00 PM
Sunday:
Closed
Reviews
"I went to Cunningham for a custom piece and it seemed as though they were excited about my idea. I had high hopes. However, I was told multiple times throughout the process that they would send me updates/design via email or text. I never received anything. I constantly had to go in to get updates. The last time I was in I was told I would be emailed options for floral designs for the outside of the piece. I never received anything. I gave up. I understand places get busy, but don't set the expectation that you will send something if you won't. I'm not going to beg a business to take my money. I'm very sad and disappointed because I was hoping to wear this custom piece for my wedding as it would incorporate a family heirloom."
"Amazing service from beginning to end. We designed my engagement ring using stones from my mom’s old ring. Brian is wonderful and the process is very cool and fun. I love my ring and highly recommend Cunningham!"
"THE WORST CUSTOMER SERVICE: I went in to purchase a wedding band and was told to leave after simply asking about price flexibility. The store owner stormed out of the room after stating "we are done here." No other explanation was given. On my way out the owner's son snarkily said to me "good luck with the wedding haha." I was left speechless and very discouraged with this jewelry shopping experience. Shop elsewhere to avoid these immature senseless crooks. They bring shame to the jewelry industry."
"I can't say enough good things about this business! I recently had a custom mother's ring created by them and it came out even better than I had hoped! Great quality and their attention to detail is incredible! Their customer service is probably the best I've experienced in a very long time; some of the friendliest and warmest business owners around. Would 100% return for future jewelry needs and recommend to others!"
"Can't recommend Brian & Cunningham enough. Truly some of the best customer service we have ever had. So kind, patient and explains EVERYTHING so customers can understand and feel comfortable making an investment. If you need an engagement ring or custom jewelry, go here. You won't be disappointed!"
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