KAY Outlet

"We had the pleasure of working with Shari (hope i spelt her name right!) and I literally never would have known it was her 3rd day had she not told us. She was knowledgeable about the product and helped us choose some of the most stunning opal jewelry we’ve seen in awhile! 10/10 will come back just for her! (Also happy birthday!!)"

"Noelle is the best!! So happy with our experience here. Engagement ring is perfect."

"So I came to Niagara outlets looking to get a new watch. I'm always sceptical of buying one at a "corner" jewelry shop. So I stopped into Kay quickly and asked the Ladies ( Sam and Alexis) about their citizen collection. These ladies were so sweet and personable that after I left our quick first meeting I decided to go back. Sam helped me when I came back. I told her I needed a black citizen watch for my collection. She was very knowledgeable. Very sweet and very respectful of the fact that I was looking for a specific color and look and didn't try and push any other watches on me. Even if I didn't need a watch id come back to this Kay just to see her beautiful smile. Alexis was the other jeweler. She is the one that sized my band on my watch. She was very fast. Very professional and also very sweet when we conversed. I would recommend that any one in need of any new jewelry jewelry repair or cleaning head to this Kay and visit SAM and ALEXIS !!!!!!"

"I was shopping around this past weekend for an engagement ring everywhere else was okay, but nothing compared. I came to Kay’s and met Devin, he was courteous and very helpful! We bonded over having the same name and he guided me through their rings He ended up finding me the perfect ring… and she said yes!!! Thank you Kay’s in the outlet mall for all your help!!"

"I have been going to Kay's for decades abd always have been pleased. My last purchase was a set including earrings, bracelet, ring and necklace whwas ich i purchased for my wife. The turquoise stone fell out of the ring and the bracelet broke after wearing the set one time. I was very disappointed to say the least. I went back to the store to discuss my options. There was not a question nor issue with either returning the set or getting a replacement set. I chose to return the set and purchase a different set. The staff was incredibly understanding, nice, friendly and helpful throughout the process. I have been and will continue to only shop Kays!! Thanyou."