IL Giglio Nail & Spa 351 5th Avenue, Brooklyn, NY 11215

"I've been here before because it's close by, but have been disappointed several times. Today, when I visited, I was told I had too much gel on and it took a long time to soak. When It was eventually filed off, the dremel was used without care leaving deep divvets in my nails. Later on, when it was clear my manicure was taking longer than expected and other customers were waiting, and my nail tech clearly started rushing. My nails are filed in different shapes and lengths, and my french was done carelessly. There was a lot of nail polish left on my skin, and the colored polish on my french doesn't even reach the top of my nail. I've been in the salon when others have complained about the same issue. Really disappointing experience - there are several other nail salons in the area that are more careful and spend more time."

"Unfortunately, I really wanted to love this place but had a poor experience. My chair massage was great, but I went to get gel removed and my natural nails are completely ruined. No dremel was used, so the gel was just hacked away at with other tools after soaking in some acetone. I still actually have some gel left over on a few nails because this approach was both ineffective at gel removal and damaged the nails. I had spent the holiday season growing them out and now most of them had to be cut down to the cuticle to start over. It seems like others have had good experiences here so maybe it was just a one time problem."

"Have been going here for years, love this place, clean, friendly and I love Maggie..they take time with you, I never feel rushed.Definitely recommend."

"My normal place was busy so I decided to try this place based on its 4.6 star rating. Unfortunately I am so disappointed in my results. The pedicure was just ok. I asked for Mint and I am positive I got zero mint during the entire pedicure. Secondly, I asked for a simple Mickey Mouse design on two of my fingers (one bigger circle and two smaller circles for his ears) after what felt like a million attempts that all looked like rabbits I asked them to stop because it wasn’t the correct design. Ultimately, the experience was a lot more expensive than my regular place and quality significantly worse. And now I’m about 9 days since the manicure and almost all my nails have cracks and chips. Very disappointing. I’d recommend everyone skip this place."

"I purchased a Groupon and started going frequently. I love the way they do pedicures but my last two visits the gel manicure didn’t last very long. they’re very hospitable but it’s too far to travel for nails that don’t last. I went on a Wednesday and had to go back on Friday for them to fix it."