Nail Factory Express. BY APPOINTMENT

"Called ahead, arrived on time, waited 35 minutes. My girl couldn’t do what I wanted so I settled, my nails are a bit crooked and a weird dark pink. They were discussing prices in front of me in Spanish (I understand very well but don’t speak fluently so I refrain) and somehow end up at $60 for short frenchies, when other numbers were thrown around. My French isn't even either. Workers were kind but I would not return."

"I’ve been coming here for years and have always had the best experience. The service has always been exceptional!! Thank you Nail Factory"

"discusting. catorlina gave me the worst attitude. too much to say on a review but i’ve been a client about 4 times and never had this problem. told her what i wanted, did the complete opposite, and the manager later told me they couldn’t do medium length in sns, when that should’ve been told to be beforehand because i would’ve never had this problem, they still charged me for “‘active nails” when these are clearly short. nail tech was eating food, on the phone, and even put her hand to my face to wait 2 times. i told her specifically what i wanted in the beginning and like i said, it couldn’t be done and that should’ve been told to me in the beginning. didn’t even ask if the length was okay or what i wanted, just did what she wanted. also spoke bad about me in spanish thinking i wouldn’t understand but i clearly did. overpriced and not worth it!"

"It took me a while to find a great quality nail salon with APPOINTMENT service only which is fantastic for me!! The services that Carolina provided (gel manicure and acrylic nails) and Maria (gel pedicure) exceeded my expectations. Not only did they work with passion and attention to details, they made sure that i was comfortable and listened to my needs. This is a quality nail salon - not a “nail salon sweat shop” like many of the nail salons that i have encountered in the Bronx. Ladies, make sure to visit Nail Factory Express. Excellent quality nail experts that care and to me, that means a whole lot!"

"This is the best Nail Salon. I will never go anywhere else. They as re always friendly and the service is fantastic. Maria always does a fabulous job and my nails always look great.."