EASY TECH NY,

912 Arsenal Street, Watertown, NY 13601

"Jay fixed my back glass on my iPhone 14 within 20 minutes. Fantastic service with a great attitude. I will be back for any future electronic device issues I have."

"Came here twice for my iPad Pro screen, and both times resulted in the screen becoming very inconsistent. I use my Apple Pencil and iPad literally ONLY for college and I rely on them for note taking. The screen seems to do whatever the hell it wants when I use it, I can’t even draw graphs or write down information without having to write over it multiple times. Even when my screen was cracked before bringing it here, it would still be fully responsive with the Apple Pencil. The fact that I paid $280 for a new and more severe problem, with no refund by the way, and then having to buy a new iPad because of this fiasco has turned this place into an unreliable tech repair place for me. I also think that’s it’s funny they first considered that they may have inserted the screen incorrectly for the first repair, and then pretty much admitting that they can’t do anything more after the second repair failed. Thanks for the opportunity to spend so much money on a new device that I NEED in order to graduate college. Edit due to owner review: I can easily prove you saying the screen repair was not the issue is a complete lie. Like I said, I came there with a broken screen that even when cracked, it would still always accept Apple Pencil input without noticeable fail. This issue only occurred AFTER the repair. I did not realize the input problem until the month after the repair because I got it done around Christmas and my semester did not start until the middle of January. I only used it for a few minutes after the repair to ensure the screen was crack-free, which was obviously the primary purpose of the repair to begin with, not test out these very specific hardware/software failures. After that, the iPad was never touched until school started, which was when the issue was spotted. What would you have done even if it was still in the warranty? You guys would have done another repair and come to the same “conclusion” that it’s unfixable (The second repair actually made it more broken because I also noticed Face ID was almost never working anymore either). After I got my new iPad, the Apple Pencil and the note taking apps worked without issue. You guys claimed to have tested it when I was able to notice input failure in the first 30 seconds of testing it out. So essentially, I paid for a specific service, and did not get the desired service. You were supposed to fix a problem, and you caused a new problem, and trying to hide any fault to avoid responsibility. You stole my money, plain and simple."

"Outstanding experience. Very personable staff, efficient work, at an affordable price point. Will continue to come here for all of my tech repair needs, and so should you."

"Went here the first time and was given an excellent recommendation for a website to get a claim on my cracked phone, quick fast service and honestly for being one of the few phone repair stores in the area they are efficient pretty knowledgeable about tech related issues."