Hoffman Car Wash 1757 Central Avenue, Colonie, NY 12205

"I have two vehicles which have both have the unlimited wash..they used to towel dry the exterior of the car, you just have to pull in after the wash and they will dry it but now employees just wave you off to the exit on the side..why the sudden change in policy when it was great before!! It won’t take much of time to towel dry a car when you have 4-5 crews in there.. you will lose customers before you realize that your quality of service is not as best as before…"

"Had a minor cosmetic issue with my vehicle to be resolved. Both the manager Dennis and Chris in the detail shop were very accommodating and professional. Thank you for your great customer service!"

"Why would a car wash company like this with multiple locations in the same area not have free vacuums at ALL of it's locations?? I have been going to the other Hoffman's down Central Ave a little ways for a while now and have never had an issue using their vacuums for free. On the day I visited a few weeks ago, another person with no uniform on was using the vacuums in one of these three bays for their car. As there are absolutely NO signs on the outside of the building saying you have to pay to use these (there is only a sign in the front with guiding arrows on it), I assumed they were free and even asked the other person to which they nodded. Turns out no, they are for people who pay to have their car detailed ONLY, and whoever else was in there was a random person they didn't tell to get out. I was in there not even for a few minutes before somebody came out of the office and told me I couldn't use the vacuums in there/needed to go to the other side of the lot to use their other vacuums which had to be paid for. From now on I will, and I encourage others to do the same, only be returning to the other Hoffman's down the road to vacuum my car. Why would ANYONE pay for these when you can drive a tiny bit further down the road and use them for completely free??"

"I went to get my car cleaned and there was some grit on the side. I asked to talk to the manager, who was wonderful. He told me that it was brake dust and showed my how it can be removed. Then I opened my trunk and realized that it had been missed. The manager was wonderful! He took time to clean the trunk himself and everything looked great. I highly recommend this Hoffman's car wash."

"Whew where do I begin… I would give them zero stars but that’s not an option so 1 star it is… Welp… I had to come back here twice to have them clean my interior and exterior. (Wasted my time, gas, energy and money). They said they couldn’t run my car through the traditional car wash and offered me touch less. Ok and my car is still dirty- both exterior and interior. I also requested a scent and the interior cleaned. Why was my trunk(which I specifically asked to have cleaned) the same way it looked when I arrived???? So was the inside of my car (minus light vacuuming). I highly suggest you wash your own car. This is one thing I will never waste my money on again."