Leslie's,

63 Glen Cove Rd, Greenvale, NY 11548, United States

"I called this place for information and to get service. I called a week ago and the woman who answered the phone, Ms. Reuben, didn't speak English very well, didn't understand what I was saying, and kept putting me on hold for almost 40 minutes. However, I was patient and smiled and gave her all my information, but I waited for a week and heard nothing back. I called again today, Saturday, a week later, and the same person answered the phone and repeated the same things I had asked last week, over and over again. She asked me ridiculous questions like "I have someone else's reservation on my account, do you want this?". I really couldn't understand her behavior and asked her to switch her supervisor, but she was adamant that she would never switch. I don't know who else to talk to, so I ended up posting this Google review. I have never received such bizarre and offensive service from anyone in my life."

"This place is terrific and extremely helpful. I take my pool water in to be tested every few weeks- the staff (especially Jenna) is friendly and knowledgeable. I had gone to a different pool store for advice and that store wanted me to spend hundreds of dollars in chemicals I didn't need. I went to Leslie's and they saved me hundreds of dollars and my pool was back sparkling in a fee days because of their advice. Other pool stores may have chemicals that cost less, but you get what you pay for."

"Phil was very helpful and accommodating!! I was supposed to be charged for the repair of my Polaris pool cleaner but when I picked it up, Phil said that he found a way to fix it without replacing any parts."

"I ordered through amazon a patio heater.the heater didn’t work I called manufacturer ( their instructions pamphlet says” don’t return to store)I spoke with Jason he said it’s the burner we send veto a new one. New was didn’t work either . Jason said they will send me a full refund check . Never came. I called Home Depot corporate office they are fantastic. I brought it back to them a got a full refund. So I called Leslie pools and bought one they are do nice professional and I love my patio heater I bought from them"

"The man that works there is very nice and helpful. They have all that you need for your pool. I wish that they would price match a bit easier than having to make cakes too the head office, however, I understand that they have to pay rent unlike online stores. Will be back."