All Creatures Boarding
About the Business
All Creatures Boarding is a premier pet boarding facility located at 6572 Williams Road in Rome, New York. Our dedicated team of animal lovers provides top-notch care and attention to all pets that come through our doors. With spacious accommodations, cozy bedding, and plenty of playtime, your furry friends will feel right at home during their stay with us. Whether you need overnight boarding, daycare, or grooming services, we offer a variety of options to meet your pet's needs. Trust All Creatures Boarding to provide a safe and comfortable environment for your beloved pets while you're away.
Photos
Location & Phone number
6572 Williams Rd, Rome, NY 13440, United States
Hours open
Monday:
7:00 AM - 5:30 PM
Tuesday:
7:00 AM - 5:30 PM
Wednesday:
7:00 AM - 5:30 PM
Thursday:
7:00 AM - 5:30 PM
Friday:
7:00 AM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Great place. My dog, Loba, the drama queen, loves this place. The human dog treats they sell taste delicious."
"Cash only (red flag), Strict drop off and pick up time (5 o'clock) and have been overcharged each of the last 2 or 3 times we have taken our dog there. Once dog was picked up 2 days early but charged for full stay (I an understand that to some extent). Had referred someone that was in a bind and was told we would be credited a day by the person we referred (not advised by the business) and when we asked about using it on a follow up stay was told it would be credited. Next stay asked about it at drop off and told no problem it would be credited. At pickup was charged for full stay and dog had an open wound on his snout. Was told to contact manager that now claims it is only good for day care. I have lost all trust in them and will not be returning."
"I was just looking for a place that my puppy could stay for a week while I'm on vacation. Now I've never left my dog here but I asked someone that used to work there if it was a good place. All I know is that they witnessed someone that works there being real aggressive with the dogs and "pinned them to the side of the tub" during bath time. That's all I needed to know to NOT leave my baby in their care. Just in case I wanted to let others know and to keep that In mind when thinking of leaving ur babies with them."
"As a fellow pet owner I feel we are always concerned when dropping off our K9 friends as they cannot speak for themselves.. I highly recommend giving them a chance to earn your business... The staff is always super friendly and helpful! They absolutely know what they are doing when it comes to grooming your fury friend! Best cuts I have ever had on our family's golden retriever! I have been so happy sence we have switched to them for all of our grooming needs.. Should you decide to give them your business you will not be disappointed! Thank you to all the staff at All Creatures for all you do for my dogs!"
"I brought my dog there three times. The first was for 4 days. It was an ok experience, the second time was for two days. This last time was Thursday 8/19 to Sunday 8/22. Her harness was chewed through in two places. We were told it was done on Thursday when we dropped her off while the staff went to tend to the day care animals. That was only about 15 minutes according to the staff. My dog has never chewed through her harness while on the line outside. Also, I received a photo of my dog on Friday while she was on her “private staff play”, her harness on and intact. On Friday. So how did it get chewed through on Thursday? This tells me she was left in her harness for a long period of time or all weekend. Another issue was she was not given her medicine or the incorrect dosage. She needs two tablets per day. When she was dropped off she had 42 tablets and when she was picked up she had 39 tablets. She should have had 36. She wasn’t given her medicine or given the incorrect dosage. When I asked the staff about it she lied and said she was sure she gave it to her in the correct dose. I asked “and what was that”? She replied “I followed the directions on the form.” I asked her again what was the direction? She replied “one per day” I told her the instructions were two tablets each day with her am feeding. They took pictures of the harness and said we will be reimbursed. We have not been contacted back yet and keep getting the run around. I went there yesterday to get copies of my forms and conveniently the printer was “out of ink” so I just took photos of my forms. And the other forms I was told “were locked in an office”. They claim they feed on the dogs schedule but I do not believe they do. They have this nice grassy play area but every photo they upload is all on blacktop. Very strange and suspicious. I will not be using this facility any longer and I suggest you take precautions if you decide to use this boarding place."
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