Alden Pools & Play,

12890 Broadway, Alden, NY 14004, United States

"Such an amazing place from the playgrounds to pools and supplies highly recommended this place! The owner/ workers are very nice kind hearted people! Get your pools orders in now before it gets busy!"

"Alden Pools installed our inground pool this summer and they delivered our hot tub in the spring. They were amazing to work with every step of the way. The installers were all incredibly professional and did a great job keeping us up to date on the process and answering all of my questions. Every time I go into the shop the staff are outstanding. They go out of their way to help, and ensure that you have the supplies you need to keep everything working and they do it with a smile. We work mostly with Matt, one of the owners, who has been absolutely incredible. Always there to answer questions or offer advice on how to maintain our pool. He coordinated everything from financing to closing. When we had an issue with our pump he had someone come out the next day to fix it. Alden pools is a small company that goes out of their way for their customers and genuinely cares that they have a good experience. They have been a pleasure to work with and I can’t recommend them enough if you are looking for a pool or hot tub."

"We hired Alden Pools & Play to install a new inground pool this summer. We are so glad we did. Matt and his team were communicative and helpful every step of the way. It's completely changed the look and feel of our backyard and we can't wait to use it for all the summers to come."

"Installing our new inground pool was a game-changer for my family! The team at Alden Pools & Play was extremely attentive and the communication and quality of service exceeded our expectations. The pool has become the centerpiece of our backyard, providing endless hours of fun and relaxation. We couldn't be happier with the result. Thanks to Alden Pools & Play and owner Matt Monkelbaan, our dream oasis became a reality! As a first time pool owner, I really appreciate the continued customer support - they are always a call or text away! Thank you!!!"

"Finally taking the leap and purchasing our first hot tub, never having one before, boy are we glad we decided to go through Alden Pools! Their expertise, customer service and attention to detail is unparalleled - and greatly appreciated by newbies like us! From the start, they took the time to really make sure we had all the information we needed to make the best decision for our family, and were never pushy in any regard as we took the time to think it over. Once we decided to buy, they provided great communication, were timely with delivery and very polite. We have now been enjoying our hot tub more than we thought we ever would - and love the personal relationship we get with Alden Pools. They have been incredible with assisting us with any questions or concerns that we may have as we learn the ins and outs of owning a hot tub (Reality check: it really is easier than we thought and thankful that Alden Pools is able to show us that!). We highly recommend Alden Pools!"