Tarson Pools & Spas
4310 Genesee Street, Syracuse, New York, United States
About the Tarson Pools & Spas
Located at 4310 Genesee Street in Syracuse, New York, Tarson Pools & Spas is a renowned institution offering a wide range of products and services. Specializing in Jacuzzi® hot tubs, aboveground and inground pools, and luxury outdoor furniture, Tarson Pools & Spas has been recognized with the prestigious CNY Reader Choice Award in the pool and spa category for 2023. With a dedicated sales staff and factory-trained technicians, the institution prides itself on providing top-notch customer service and high-quality products. Whether you're looking to create the ultimate backyard oasis or seeking therapeutic hydrotherapy with Jacuzzi® products, Tarson Pools & Spas has everything you need to transform your outdoor space into a luxurious retreat. Visit us today and experience the best that the outdoor lifestyle industry has to offer!
Photos of Tarson Pools & Spas
4310 Genesee St, Syracuse, NY 13219, United States
Opening hours of Tarson Pools & Spas
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 15:00
Sunday:
Day off
Reviews of Tarson Pools & Spas
"Worst experience had a liner installed first was the wrong liner not a big deal but had a big hole in it. Took two weeks of phone tag till a new liner ordered proper liner. I went into the store to check status the girl at the service area was beyond rude. They finally come out to put second liner in then had to have come out again to fix it. I have had to fill this pool three times I’m taking the water bill off my bill a job that should of been three weeks the order of liner then install took 2 months. No compensation but oh sorry. Own your mistakes. The installer first time was really nice. Oh this was Taft road Tarson."
"Shona and Justin are great! Every time I go they are fast, polite and professional. She has also gone above and beyond to help the guys when they are busy and has brought my massive chlorine tub to my trunk. Thank you guys!!"
"Every time I went there, they suggested that I buy $300 to $500 worth of chemicals that were definitely not needed. As a business owner myself, I would definitely not sell somebody some thing that was not needed and for all the people that say, they don’t answer their phone. They are absolutely correct. By the way, I was foolish and bought the chemicals."
"We finally got our above ground pool installed this year after we postponed it because of COVID. Tarson has been amazing since the initial estimate 2 years ago!! Price very reasonable compared to other local companies. EVERYONE has been fantastic to work with, whether it was sales or service. Kristi is amazing, helping us along the way from the very beginning. I had a concern and they were out to my house within a couple days! I highly recommend them!!! Thank you Tarson!!!!"
"I bought a home a little over a year ago, and the in-ground pool at our new home was built by Tarson pools, so I sought out their service. In the beginning they were very helpful and communicated with me appropriately - however this summer was quite different! Earlier in the summer my saltwater chlorinator stopped working after a fairly powerful electrical storm. At some point they came over and replaced the chlorinator and I found an $800+ charge from them on my credit card. I called and left a message trying to confirm if the charge was for the chlorinator, and how I might prevent this sort of thing from happening again - I never heard back from them about the chlorinator. Two weeks ago I called them and left a message asking if we could schedule my closing for the last week of September or the first week of October. I never heard back from them, but I came home on Saturday, 9/11, with my children ready to swim, and we found the pool closed with all the parts left in the yard outside my shed. I left my first upset message for a company ever, with my kids crying in the background. I still have not received a response from them. If they do something to make the situation right, I will update this review."
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