Element New York Times Square West

"Had a fantastic stay here. Right in Midtown, one block from the subway (very useful), delicious free breakfast buffet (scrambled eggs, sausage, hashbrowns/french toast, fresh fruits, oatmeal, yogurt) free wine, beer and snacks, comfy beds, cozy room, great staff, safe and clean. Seriously an amazing hotel. People are quick to be critical without noting the price they're paying. Even so, I've stayed at a Ritz-Carlton and it really was no better than this. I will note that my safe and phone didn't work and the shower lever was slightly loose. Safe got fixed quickly though which is the most important, but the other two weren't. Still, amazing hotel. Thank you so much and see you again soon!"

"We stayed for 5 days and had a great experience. Rooms are a good size for NYC, kitchen was equipped with all that we needed and the room was very clean and comfortable. Staff is friendly and very helpful. Breakfast had options fitting for the stay. Centrally located to Time Square, Broadway etc… Definitely a great hotel option we will stay again."

"Budget-feeling Marriott property near Times Square and Port Authority. Felt like a 2 star hotel. Bed was comfortable enough, room was larger than that found in many other NYC hotels. Elevator situation was not great; three very small elevators, and with 40 floors, I heard many people had long waits during peak hours (fortunately I was on the second floor so took the stairs). The room had a nice kitchenette. Bathroom wasn’t so clean - shower had lots of dark stains on the bottom. They sold some snacks and drinks in the lobby, but had no water bottles - at 1am was told to walk to a nearby 7/11, which I did but was a mild inconvenience. The bathroom flush button was broken. Housekeeping service is every other day. Had a fine stay but probably wouldn’t recommend."

"We loved our stay. It was central walking distance to Times Square highlights, they offered nightly happy hour with beer, wine and snacks, a decent breakfast with a variety of hot and cold items and our room had a full sized fridge, bathroom and adequate space for the two of us. One downside was the elevator which almost always had a wait so we were thankful to be on a lower level floor to have the stairs as an option. Staff were beyond friendly and accommodating. We would definitely stay again."

"We enjoyed our 4 night stay at the Element. We arrived early 2:30pm. Our room was not ready until just after 3pm (after the posted check in time), but we sat comfortably in the lobby and waited. I read other reviewers state the wait for the elevators has been a major concern - the most we waited, even during NYC Marathon weekend(!) was 5 minutes. Our room was very clean, no odours, and the most spacious we have stayed in while visiting NYC. The bathroom was also very clean and spacious.The heater/air conditioner worked very well and was not too loud. The breakfast was excellent (lots of choice and very good quality) though it was very busy (lots of runners!) so we did need to wait for a table but only on one morning-out of four. As another reviewer mentioned, our alarm clock was also set to go off at 6am our first morning. Our friend stated the clock in their room also went off at this same time. Cruel joke? The phone in our room didn't work but a maintenance worker was promptly sent to our room to resolve the issue. Yes, there are a few people sitting on the street just outside the hotel each day, but this caused no problems for us and we never felt unsafe. Great location close to Port Authority, subway, Times Square. I would definitely stay here again."