Millennium Buffalo

"We stopped here on our way home to Syracuse when a big snow hit, shutting down the thruway. It was fine. Looks like it was at one time a luxurious hotel, but it has seen better days. If like to know the story behind it. The room was spacious and clean with a king size bed, fridge, sofa, everything we needed. The hotel was full of snow plow drivers who all seemed to know each other and a few travelers seeking refuge. The restaurant shut down early but some nice men gave us their leftover chicken tenders. The breakfast was really bad. But we were safe and warm. Friendly people. They were extremely understaffed; only 6 people for the whole place but that was because of the weather. They worked really hard and we pleasant. The room was cheap! $84"

"Nightmare Hotel. I have a cane and a medical boot on my foot. Was assigned a room at back of hotel, but had no idea it was wayyyyyy back there. Very long hard walk when handicapped. Sheets had hair and housekeeping handed me the sheets to change it myself, but then I said I'm handicapped and I can't do this, plus it was his job. I did help. Then noticed there was no paper, no menu, nothing to look at to order food. I had to call front desk several times and it rang at least 25 times before getting answered. Another time nobody answered, it rang, and rang, and rang. Then for 15 minutes it was busy. Also, while checking in another customer comes to the front desk and says she would like to stay another night; the 2 guys at the desk told her she couldn't do that at the front desk. She had to go back to her room and go online to make a reservation. They refused her a new reservation while she was in person at the desk. She was flabbergasted. She just walked away. This was all on 1/6/24 around 8pm. They never even say anything about the wifi. You have to make another call to front desk to find out, but good luck getting through. There was so much more that happened but too much to say here. The continental breakfast had no fruit. Everything looked terrible!! Needless to say, you won't ever get my business again and I'm telling all friends and family. One last thing: they are changing the name to M Hotel. When I called the hotel before I went, nobody over the phone knew the name was the Millennium. They were calling it the M. Very confusing. Don't give this place your time or money. You will be upset."

"HORRIBLE. Used to be a classy Hotel. Continental Breakfast HORRIBLE. Didn't put out enough food, was picked over. AMERICANS like bacon!! But they don't serve that what there CUSTOMERS want. I will NOT return nor recommend this hotel. Stay downtown or near the Airport. Was told have room ready actually EARLY. Got there and 2 hrs later.."

"It was a very pleasant place to stay. Compared to other family suite hotels, this one is a little nicer. There was enough space in the spacious room for the five of us. It was lovely to draw curtains between the pieces. The space was quite lengthy. included comfortable beds, a lovely bathroom, and a fully equipped kitchen."

"Booked in for 1 night, was shopping in the area. Was so impressed with this hotel stayed 1 more night! Hotel a little tired but they are doing renovations. Beds very comfortable, decent size room, good food in restaurant, nice pool, Front desk very helpful! Would definitely stay here again."