DoubleTree by Hilton Niagara Falls

"This is easily our fourth stay here and another great one in the books. The staff is so friendly, accommodating and helpful. The rooms are always pleasant and clean. The view is great and great access to stores, Falls and other venues. I simply can't say enough about the hotel."

"When we checked in the heat was off and the room was 53 degrees. The thermostat on the wall didn’t work but we figured out how to use the controls at the heater itself after having to clean off a larger booger left by the previous occupant. GROSS!!! All was going good until we went to bed at 10 and could not sleep thanks to the constant banging from kids running the halls and slamming doors. We called the front desk 3 times and finally had a security guard show up only to tell the hooligans “ok guys keep it down”. Needless to say that didn’t not help. I’m all for kids having fun but after 10pm it’s time to get to sleep. The security guard was hired to ensure guest satisfaction but clearly could not have cared less about his job. As far as the hotel, the main lobby is a giant empty space with 4 chairs off to the side which is not very inviting. As far as the positives for this hotel, the pool is very nice and the hot tub was good. I would recommend staying at the Sheraton a few blocks away instead, as it is cheaper and a much more pleasant guest experience. Possibly thanks to security guards who take their job seriously."

"This hotel is THE place to stay in Niagara Falls NY. Exceptionally welcoming and clean! Was there only one night for a business meeting and dinner in a spacious private dining room. Staff and servers were top notch and attentive. Our room overlooked the Niagara river. Beds very comfortable although it was a tad too warm. The best fillet I’ve had in a very long time! Kudos to chef. Breakfast buffet is a must! Yummy pancakes filled with a lovely Apple compote. A very nice stay indeed."

"We’ve stayed only twice. Each time in the fall. You can easily walk to Goat Island. The restaurant has had great food both times (superior steaks) a comprehensive Bourbon selection, and great service. It is conveniently located close to the Peace bridge ("

"We had an excellent stay here at DoubleTree. The walking trails leading to the falls are easy to follow and there are several restaurants within easy accessibility. The bed was very comfortable and I slept well every night. The staff was extremely friendly and helpful and did a great job overall. The balcony view is stunning and I love the window as well since it was chilly and rainy while we were there. The restaurant food was good and our server was excellent. A huge plus were the toiletry items...if I had known they had the pump bottles of shampoo, conditioner, and body wash I would not have even packed any. We also enjoyed the pool and hot tub area as it was especially relaxing after a long day out exploring. I would not hesitate to stay here again and would recommend for others."