Hampton Inn Niagara Falls/Blvd

"The location of the hotel is great with only 2 min drive to Niagra falls state park & the US-Canada border. Being stayed in multiple Hampton Inn properties,this property is still to be at par with other location property qualities however the rooms were nice and well maintained. There should have been drawers in the rooms for keeping essentials. The front desk was accommodating and helpful and the check in process was very easy. The breakfast staff could have been more polite and on the busy days the breakfast bar was quite crowded with very slow refills and very small sitting. The parking was free and had ample areas & overall experience was good value for money."

"A bit dated. The Hampton inn closer to the falls is much newer and more upscale. The chair and seat weren’t great. Service and staff were nice and place was clean other than a bit of dog hair on the carpet."

"I am a Hilton member and enjoy the service of hotels within their family of different options however this was my lowest rating I have given. So our stay started out good, good service at front desk nothing outstanding but good. My boyfriend always wants a room with a whirlpool but this one I actually had to climb and clean it myself. I didn't want to run to front desk and make a complaint as I could just simply deal with it myself. Then it was off to a very cold pool, again most likely something the front desk couldn't fix. But I draw the line at bugs walking up the wall in our room (I have pictures of the critters) must admit that I was shocked as this is honestly a first for me at a Hilton hotel."

"On November 22nd, I was driving from the US to Canada but found that the border was closed. In anticipation of this, I had booked a hotel room in case I had to stay overnight. However, when I arrived at the hotel, I found out that the bridge had reopened, so I cancelled my booking and crossed the bridge. During the time that I was trying to check-in and then cancel my reservation, the girl at the front desk was extremely kind, patient and professional. Despite being very busy, she prioritized organizing the customer services in sequence and displayed a calm and friendly demeanor throughout. Additionally, she was understanding of my situation. Although I did not end up staying at this hotel, I was impressed by her excellent customer service skills and attitude. As a frequent guest at other Hampton Inns, I recommend the Hampton Inn brand and this hotel in particular because of the exceptional service provided by this young lady. Thank you."

"It was Rt off the highway close to everything and they was amazing. We got there early and she said our room was ready and let us check in. The room was very nice. Beds were so comfortable I wish I would of got a picture of the tag. Took the grand babies to the pool. It was a cold but they enjoyed it for about 30 minutes. The breakfast the next morning was AMAZING. There was so much to choose from and everything we got was delicious. Had lots of choices for the grandkids too. Was not bad priced for the night."